Staff Software Engineer, AI Email Applications
Step · Work From Home, US · FULL_TIME
Step is a verified Most Loved Workplace® (certified by Best Practice Institute).
We are looking for talented AI Backend Engineers to build systems that power AI-driven decisioning, automation, and orchestration across our platform. This role sits at the core of our AI stack, between models, backend systems, and real users, where latency, correctness, reliability, and cost directly impact production experience. This is a fully remote position where you will be part of a global engineering team working across multiple countries to build reliable, scalable AI systems. We have multiple openings for this position. This position is 100% Remote.
Requirements:
- Strong backend engineering experience in production systems.
- Experience building or operating high-throughput, low-latency services.
- Familiarity with AI Systems (LLMs, Embeddings, or AI Workflows).
- Experience with distributed systems and production debugging.
- Strong understanding of APIs, data flows, and system design principles.
- Experience with observability tools (logging, monitoring, tracing).
- Strong ownership mindset and bias toward shipping.
- Comfortable working in fast-paced, globally distributed teams.
- Tech Stack: Anthropic, Artificial Intelligence (AI), Distributed Systems Tooling, Docker, Kubernetes, LLM APIs, Node.js, NoSQL, Observability Tools, OpenAI, Open-Source Models, Python, SQL.
Benefits:
- Medical insurance
- Dental
- Vision
- Savings Plan Options
- PTO
This is a Most Loved Workplace® certified position. Learn more at https://certcheck.mostlovedworkplace.com/companies/step