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    25 Years of Workplace Research · BPI + Most Loved Workplaces®

    For 25 years we’ve measured what most companies get wrong about their employer brand.

    Not what you say about your workplace — what’s actually true, and whether anyone believes it. That gap has a new consequence: candidates are asking AI whether you’re worth working for, and AI is answering with Glassdoor, not with you.

    Featured inThe EconomistThe Wall Street JournalBloombergCNBCFox Business
    95%

    of employer-brand citations in LLMs come from third-party sites — not your own.

    60%

    of LLM employer searches are zero-click. Candidates take the AI answer as truth.

    12–18 mo

    before AI employer-brand optimization is table stakes. The window is now.

    “It’s either you’re there or you’re not. And what I’m seeing is that most companies are not.”

    — Duarte Mendonça, Director, Talent Acquisition, PayPal
    Source: Hiring On All Cylinders — “Employer Brand in the Age of LLMs” (May 2026)

    One platform for the four things employer brands now have to do at once.

    Psychometrically validated employer certification

    AI/GEO visibility optimization across ChatGPT, Perplexity, Gemini, Claude, Grok

    Independent BPI research content & syndication

    Certified job distribution across 5+ boards

    The packages

    Pick the level of presence your company needs.

    Each package builds on the one before it — certification and proof, then employee intelligence and activation, then execution we run for you. Nothing is taken away when you move up.

    Before booking our BPI team, we confirm fit

    The right package depends on company size, hiring volume, AI footprint, and employer-brand goals. Answer a few questions first so the call is about the right package — not a generic sales demo.

    Start the 60-second fit check

    Silver

    Understand & Activate

    Organizations that want deeper employee intelligence, stronger employer-brand activation, and clear measurement.

    • 4 MLW certification/badge licenses total
    • Full LOWI/SPARK intelligence experience
    • Quantitative and qualitative employee data
    • Employee comment and thematic analysis
    • Custom questions and demographics where applicable
    • Action Plans
    • MLW AI Chat Assistant
    • Up to 5 administrators
    • 4 targeted activation/content pieces per year
    • Candidate-question discovery
    • Candidate-question and AI-search activation
    • Content addressing employer-brand and talent priorities
    • Visibility measurement
    • Quarterly Value, Growth & Expansion Reviews
    • Press-release distribution
    • Monthly job-distribution refresh
    • Priority shared support
    • 1 subsidiary profile

    What you should expect to see

    • Deeper understanding of employee experience
    • Employee insights converted into Action Plans
    • Increased coverage of priority candidate questions
    • More employee evidence activated externally
    • Measurable movement in agreed visibility indicators
    Talk through Silver

    Gold

    Execute & Grow

    Organizations that want MLW to actively help execute against the opportunities we identify.

    • Everything in Silver, plus:
    • 8 MLW certification/badge licenses total
    • 1 America OR Global Top 100 badge license per contract year, if earned
    • 8 targeted activation/content pieces per year
    • Broader certification activation
    • Competitor tracking and benchmarking
    • Company-specific visibility gap analysis
    • Company-specific activation plan
    • MLW-managed execution against agreed visibility priorities
    • Ongoing visibility measurement
    • Recommendations based on results
    • Adjustment based on performance
    • Biweekly job refresh with MLW context
    • Dedicated CSM
    • Priority activation support

    What you should expect to see

    • More identified visibility opportunities executed
    • More priority candidate questions addressed
    • Greater activation of certification and employee proof
    • Broader recognition across relevant categories
    • More consistent execution against employer-brand priorities
    • Measurable progress against agreed visibility objectives
    Talk through Gold

    Premium

    Lead Your Category

    Organizations that want continuous activation, broader recognition, and ongoing optimization across multiple markets, brands, or talent priorities.

    • Everything in Gold, plus:
    • 12 MLW certification/badge licenses total
    • Up to 4 of the 12 may be MLW Bespoke Benchmark Certifications
    • Applicable America and Global Top 100 badge licenses, if earned during the contract year
    • 12 targeted activation/content pieces per year
    • Monthly activation cadence
    • Monthly AI and employer-brand performance review
    • Monthly adjustment of visibility priorities and action plan
    • Expanded candidate-question monitoring and activation
    • Continuous MLW-managed visibility execution
    • 3 subsidiary profiles
    • Proactive dedicated CSM
    • Priority activation calendar

    What you should expect to see

    • Continuous movement against agreed employer-brand and visibility priorities
    • Broader leadership across talent markets
    • Greater activation across brands and subsidiaries
    • Stronger benchmark positioning
    • Faster identification and execution against new opportunities
    • Continuous optimization rather than periodic execution
    Talk through Premium

    Badge License

    Use the Recognition

    Starting point

    Organizations that have earned MLW recognition and primarily want the right to use it.

    • 1 applicable MLW certification/badge license
    • Badge usage rights
    • Standard recognition assets
    Talk through Badge License

    Bronze

    Prove It

    Starting point

    Organizations seeking certification, evidence, and a foundational public employer-brand presence.

    • 1 MLW certification/badge license
    • Quantitative LOWI/SPARK results
    • Basic quantitative culture snapshot
    • 1 foundational MLW Certification/Culture Story
    • Verified MLW employer profile
    • Standard AI-readable employer presence
    • Certification activation toolkit
    • Shared support
    Talk through Bronze

    How the packages build on each other

    Each step adds capability. Investment is scoped to your workforce size on the call.

    Badge License

    Use the Recognition

    • MLW certifications1
    • Bespoke Benchmark Certifications
    • Top 100 license if earnedAdd-on
    • LOWI/SPARK
    • Qualitative intelligence
    • Action Plans
    • AI Chat Assistant
    • Activation content
    • Candidate/AI-search activation
    • Visibility measurement
    • MLW-managed execution
    • Quarterly Value/Growth Review
    • Dedicated CSM
    Talk through Badge License
    Bronze

    Prove It

    • MLW certifications1
    • Bespoke Benchmark Certifications
    • Top 100 license if earnedAdd-on
    • LOWI/SPARKQuantitative
    • Qualitative intelligence
    • Action Plans
    • AI Chat Assistant
    • Activation content1
    • Candidate/AI-search activation
    • Visibility measurement
    • MLW-managed execution
    • Quarterly Value/Growth Review
    • Dedicated CSM
    Talk through Bronze
    Silver

    Understand & Activate

    • MLW certifications4
    • Bespoke Benchmark Certifications
    • Top 100 license if earnedAdd-on
    • LOWI/SPARKFull
    • Qualitative intelligence
    • Action Plans
    • AI Chat Assistant
    • Activation content4/year
    • Candidate/AI-search activation
    • Visibility measurement
    • MLW-managed execution
    • Quarterly Value/Growth Review
    • Dedicated CSM
    Talk through Silver
    Gold

    Execute & Grow

    • MLW certifications8
    • Bespoke Benchmark Certifications
    • Top 100 license if earnedAmerica OR Global
    • LOWI/SPARKFull
    • Qualitative intelligence
    • Action Plans
    • AI Chat Assistant
    • Activation content8/year
    • Candidate/AI-search activation
    • Visibility measurementOngoing
    • MLW-managed execution
    • Quarterly Value/Growth Review
    • Dedicated CSM
    Talk through Gold
    Premium

    Lead Your Category

    • MLW certifications12
    • Bespoke Benchmark CertificationsUp to 4 of 12
    • Top 100 license if earnedAmerica + Global
    • LOWI/SPARKFull
    • Qualitative intelligence
    • Action Plans
    • AI Chat Assistant
    • Activation content12/year
    • Candidate/AI-search activationExpanded
    • Visibility measurementMonthly
    • MLW-managed executionContinuous
    • Quarterly Value/Growth Review
    • Dedicated CSMProactive
    Talk through Premium

    Proof, not promises

    What certified companies actually score against their top competitor.

    Official 2026 scoreboard · Certified by BPI

    See the full Top 100 →
    DFIN team at a Most Loved Workplace ConferenceCase study
    DFIN
    Financial technology · NYSE: DFIN
    +40pts
    vs. top competitor · 90 / 100 vs. 50 / 100
    What we shipped

    LOWI scores published, SEC 10-K citation, 5-year PRNewswire archive, 13 affinity articles. Candidate-question coverage: 9/10 vs. not attested.

    Kyndryl team — Most Loved Workplace® certifiedCase study
    Kyndryl
    Enterprise IT · NYSE: KD
    +40pts
    vs. top competitor · 90 / 100 vs. 50 / 100
    What we shipped

    Built from zero employer-brand identity in 2021. Citation inheritance from BPI's 25-year domain. 23+ affinity badge articles now cited in AI answers.

    Nicklaus Children's nurses — Most Loved Workplace® certifiedCase study
    Nicklaus Children's Health System
    Pediatric healthcare · Miami, FL
    +38pts
    vs. top competitor · 85 / 100 vs. 47 / 100
    What we shipped

    26 affinity articles closed 6 of 10 candidate questions the peer competitor leaves unanswered. Only certified hospital in the Miami peer set.

    Mission Pet Health veterinary team — Most Loved Workplace® certifiedCase study
    Mission Pet Health
    Veterinary care · multi-clinic
    +33pts
    vs. top competitor · 78 / 100 vs. 45 / 100
    What we shipped

    SMB out-ranking national chains. BPI domain authority outranks job-board volume. LOWI narrative schema-marked for AI retrieval.

    Score gaps are BPI's Love of Workplace Index™ (LOWI) — measured on each company's public employer-brand footprint vs. their nearest sector competitor. Real companies, published scores, auditable citations.

    Add-ons

    Scoped on the qualification call. No surprises.

    • Top 100 earned badge license when not includedBadge License, Bronze, Silver (included at Gold and Premium)
    • Additional certification/specialty badge licenseAll packages
    • AI Visibility Diagnostic & RoadmapAll packages
    • Advanced AI Visibility Implementation ProgramSilver, Gold, Premium
    • Additional 4-piece activation/content blockBronze, Silver, Gold, Premium
    • Additional subsidiary profileAll packages

    25-year research authority

    Independent third-party citations LLMs can rely on — not blog posts on your own careers site.

    One stack, not five vendors

    Certification + employee intelligence + GEO/AEO + content + job distribution in a single contract.

    Done-for-you

    From Gold up, you don't write articles, manage profiles, or chase citations. We run the engine.

    Questions

    What the packages are designed to accomplish

    Why does MLW certification change how AI engines describe our company?

    AI engines need independent, structured sources before they can describe an employer with confidence. MLW certification gives them validated workplace data, BPI research context, and published third-party proof points instead of relying only on your careers site.

    How is BPI different from a typical employer-brand agency or ratings site?

    BPI is an independent research organization with more than two decades of workplace data. Every package combines certification, employee intelligence, research publishing, AI visibility, profile presence, and job distribution rather than a one-off campaign or review listing.

    Do we need Premium to appear in AI answers?

    No. Bronze establishes certification and the evidence behind it. Silver adds the full employee-intelligence, activation and measurement program. Gold adds MLW-managed execution. Premium is for organizations that need continuous execution across multiple brands, markets and benchmark categories.

    How do these packages relate to Top 100 Global or America's Most Loved Workplaces recognition?

    Top 100 Global and America's recognition are separate research distinctions. Gold includes one America or Global Top 100 badge license per contract year if earned, and Premium includes both if earned; at other packages the license is available as an add-on.

    What does it cost?

    Investment depends on your workforce size and the package that fits what you need to happen next. We walk through the numbers on the call, once we agree on the right package.

    Find out where your company shows up in AI today.

    On the 15-minute call we run your live CertCheck audit, recommend the right package, and walk through the investment for your workforce size.

    Best Practice Institute

    Best Practice Institute is the research organization behind Most Loved Workplace® certification, the SPARK Model, the Love of Workplace Index™ (LOWI™), and The Workplace Report.

    The Workplace Report

    The Workplace Report is BPI's original workplace culture research and editorial briefing series for CEOs, CHROs, people leaders, talent leaders, and employer-brand teams. It turns BPI's 25 years of research, Most Loved Workplace® certification data, SPARK findings, and current workforce signals into practical analysis leaders can use.

    The report format includes executive summaries, research-backed articles, company examples, methodology notes, and practical implications for retention, hiring, culture, leadership, and employee experience. New research and analysis is published on an ongoing editorial cadence at /workplace-report.