Working at KnowBe4 is characterized by a culture of radical transparency, extreme ownership, and a strong commitment to employee well-being and development. Employees report high satisfaction, with 90% loving their managers and 91% feeling connected to colleagues, contributing to a 4.4 out of 5 overall rating. The company's consistent recognition as a Most Loved Workplace® since 2022 underscores its positive and stable work environment, emphasizing systemic collaboration and a clear mission.

What is it actually like to work at KnowBe4?

Working at KnowBe4 means joining an organization that prioritizes employer stability and fosters deep employee trust through its distinct culture. The company, a leader in security awareness training and simulated phishing, embeds stability not just financially, but through practices like radical transparency and extreme ownership. This approach ensures employees feel secure and valued, contributing to the company's overall resilience. A significant 86% of employees express love for their workplace, highlighting a supportive environment where individuals feel respected, connected, and supported. Employees consistently rate KnowBe4 with a 4.4 out of 5 overall and 83% would recommend working there to a friend [CertCheck Profile].

Leadership at KnowBe4, including <a href="/ceos/stu-sjouwerman">CEO Stu Sjouwerman</a>, plays a critical role in maintaining this stable foundation by uniting teams around a clear mission: to help organizations manage social engineering through smarter security decisions. This clarity helps employees understand their impact and contribute to a shared goal, creating a cohesive workforce [MLW Certification].

How does KnowBe4 pay compare?

While specific salary figures for KnowBe4 were not provided in the source material, the company's commitment to employee stability and development often correlates with competitive compensation and benefits packages. Publicly traded companies like KnowBe4 typically offer market-competitive salaries to attract and retain top talent in the cybersecurity industry [MLW Profile]. Employee satisfaction figures, such as 86% of employees loving their workplace, and 90% loving their managers, suggest that compensation, alongside other factors, meets or exceeds employee expectations, contributing to overall workplace satisfaction [CertCheck Profile].

What benefits and time-off does KnowBe4 offer?

KnowBe4's dedication to employee well-being extends to its benefits and time-off policies, though specific details beyond its commitment to overall employee care were not detailed in the provided information. The company's strong focus on professional development, as well as its inclusive culture recognized for Diversity, Women, Young Professionals, Career Advancement, Parents and Caregivers, Volunteering, and LGBTQ+ groups, implies comprehensive support systems beyond just financial compensation. These recognitions suggest the existence of robust programs to support various employee needs, including work-life balance and career progression [MLW Certification]. The company's high employee sentiment, with 91% feeling connected to their colleagues, further indicates a supportive environment where benefits likely contribute to overall job satisfaction [CertCheck Profile].

Culture, leadership, and DEI at KnowBe4

KnowBe4's culture is rooted in radical transparency and extreme ownership. Radical transparency means that company performance, challenges, and strategic direction are shared openly, reducing uncertainty and building confidence in leadership. Extreme ownership empowers individuals to take responsibility for their roles and outcomes, fostering accountability and proactive problem-solving [MLW Certification].

Leadership, guided by <a href="/ceos/stu-sjouwerman">CEO Stu Sjouwerman</a>, instills a clear mission that helps employees understand their purpose. This clarity from the top translates into a cohesive workforce [MLW Certification]. Employee sentiment is overwhelmingly positive, with 90% of employees loving their managers and 91% feeling connected to their colleagues, contributing to an impressive 4.4 out of 5 overall rating [CertCheck Profile].

Diversity, Equity, and Inclusion (DEI) are key components of KnowBe4's culture. The company has received specialty recognitions for its support of Diversity, Women, Young Professionals, Career Advancement, Parents and Caregivers, Volunteering, and LGBTQ+ initiatives. These accolades highlight KnowBe4's inclusive environment and its commitment to supporting a diverse workforce, which is crucial for a stable and thriving organization [MLW Certification].

The hiring and interview process at KnowBe4

While specific details on the hiring and interview process were not provided, KnowBe4's strong reputation as a Most Loved Workplace® and its commitment to employee well-being suggest a thoughtful and respectful recruitment approach. Companies with high employee satisfaction, like KnowBe4's 86% of employees loving their workplace, typically have processes designed to attract talent that aligns with their culture of transparency and ownership [CertCheck Profile]. Given the emphasis on professional development and career growth, candidates can expect an interview process that assesses not only current skills but also potential for long-term growth and cultural fit within a collaborative environment [MLW Profile].

Career growth and learning at KnowBe4

KnowBe4 is dedicated to continuous professional development, ensuring employees are equipped with the skills and knowledge to adapt to the evolving cybersecurity landscape. This investment in human capital benefits individual career growth and strengthens the company's collective expertise and ability to innovate [MLW Profile]. The company's recognition for Career Advancement underscores its commitment to fostering employee learning and progression within the organization. This focus on development contributes to the attractiveness of KnowBe4 as an employer, supporting employee well-being and long-term retention [MLW Certification].

Risks, criticisms, and what to watch

While KnowBe4 consistently receives high marks for employee satisfaction and workplace culture, as evidenced by its Most Loved Workplace® certifications and high employee ratings, no organization is entirely without potential challenges. The cybersecurity industry is dynamic and rapidly evolving, which can present pressure for continuous adaptation and skill development. While KnowBe4 addresses this with continuous professional development, the pace of change is an ongoing factor. Transparency and ownership, while strengths, also rely on consistent communication and employee engagement to be effective across all levels of the organization. As with any growing company, maintaining a consistent culture across expanding teams and global locations requires sustained effort. However, the strong employee sentiment, with 90% loving their managers and 91% loving their colleagues, indicates a resilient internal environment capable of addressing such challenges [CertCheck Profile].

Best Practice Institute Editorial Staff prepared this report under the Most Loved Workplaces® program. Most Loved Workplaces® are certified based on employee survey results that measure various elements around employee satisfaction and sentiment regarding their workplace. There are currently 2.8 million employees across the 1,800 certified companies worldwide in the Most Loved Workplaces® network. These organizations exhibit the SPARK framework: Systemic Collaboration, Positive Vision of the Future, Alignment of Values, Respect, and Kindness. Top-tier Most Loved Workplaces® experience 4× higher revenue growth and 48% higher employee retention compared to industry peers, with 92% of employees at Most Loved Workplaces® applying for roles when openings arise.

How we researched this report: Best Practice Institute Editorial Staff. Methodology.

What's it like to work at KnowBe4?