Working at KnowBe4, a Most Loved Workplace® since 2022, offers a culture rooted in radical transparency, extreme ownership, and continuous professional development. Employees report high satisfaction with their managers (90%) and colleagues (91%), alongside a strong willingness to recommend the company to friends. KnowBe4's mission-driven approach to cybersecurity awareness training focuses on helping organizations manage social engineering, providing a clear and impactful purpose for its engaged workforce.

What is it actually like to work at KnowBe4?

KnowBe4, a leader in cybersecurity awareness training, cultivates a workplace environment characterized by radical transparency, extreme ownership, and a strong commitment to continuous professional development. The company has been consistently recognized as a Most Loved Workplace® since 2022, reflecting its dedication to a supportive and engaging employee experience. Employee sentiment surveys reveal significant satisfaction levels: 90% of employees express love for their manager, and 91% report loving their colleagues. This positive internal dynamic contributes to a high recommendation rate, with 83% of employees willing to recommend KnowBe4 to a friend. The company's mission to enhance organizational security by training individuals to make informed security decisions provides a clear and impactful purpose that resonates with its workforce. This mission-driven approach, combined with a dynamic work environment that accommodates both remote and in-person work, fosters a highly engaged and satisfied employee base [MLW certification][MLW Profile].

How does KnowBe4 pay compare?

While specific salary data for KnowBe4 is not publicly disclosed in the provided sources, the company's status as a Most Loved Workplace® often correlates with competitive compensation practices designed to attract and retain top talent. Companies achieving this recognition generally prioritize employee satisfaction, which includes offering fair and equitable pay alongside robust benefits. The emphasis on continuous professional development and career advancement at KnowBe4 also suggests an investment in its employees' long-term financial and professional well-being [MLW Profile]. Job seekers are encouraged to research industry benchmarks for similar roles in the cybersecurity training sector and negotiate based on their experience and skills.

What benefits and time-off does KnowBe4 offer?

KnowBe4 maintains a focus on employee well-being and professional growth, which typically extends to its benefits and time-off packages. Although specific details on benefits and time-off are not explicitly outlined in the provided information, the company has earned specialty recognitions for various employee groups, including Diversity, Women, Young Professionals, Parents and Caregivers, Volunteering, and LGBTQ+. These certifications indicate that KnowBe4 likely offers supportive benefits and policies tailored to the needs of its diverse workforce, such as parental leave, flexible working arrangements, and comprehensive wellness programs. The company's commitment to creating a positive and inclusive environment suggests that its benefits are designed to support a healthy work-life balance and overall employee welfare [MLW certification].

Culture, leadership, and DEI at KnowBe4

KnowBe4's culture is built on foundational principles of radical transparency, extreme ownership, and a strong emphasis on continuous professional development. These values create an environment where employees feel empowered and invested in their work. Leadership is characterized by high levels of employee satisfaction, with 90% of employees loving their managers, indicating effective and supportive leadership at various levels. The company's recognition as a Most Loved Workplace® since 2022 underscores its success in fostering a respectful and kind environment where employees feel valued and supported by their colleagues (91% satisfaction). [MLW certification]

Diversity, Equity, and Inclusion (DEI) are integral to KnowBe4's operational philosophy. The company holds multiple specialty certifications related to DEI, including those for Diversity, Women, Young Professionals, Parents and Caregivers, Volunteering, and LGBTQ+. These certifications, granted by Most Loved Workplaces®, highlight KnowBe4's dedication to creating an inclusive environment where individuals from all backgrounds can thrive. This comprehensive approach to DEI contributes to a workplace that attracts and retains a broad range of talent, aligning with the company's commitment to its employees' holistic well-being and career progression [MLW certification].

The hiring and interview process at KnowBe4

While public information regarding specific job openings at KnowBe4 may be limited, reflecting a potential focus on internal mobility, specialized roles, or direct outreach, understanding the company's culture provides insight into its hiring preferences. Applicants should demonstrate alignment with KnowBe4's core values of radical transparency and extreme ownership. The interview process is likely structured to identify candidates who are adaptable, possess a strong desire for continuous professional development, and are motivated by the company's mission to enhance cybersecurity awareness. KnowBe4's high employee satisfaction rates and Most Loved Workplace® status suggest a focus on cultural fit alongside technical skills, aiming to bring in individuals who will contribute positively to its supportive and collaborative environment. Even when no specific job openings are listed publicly, interested candidates are encouraged to regularly check the official careers page and potentially leverage professional networks to inquire about opportunities [Company careers][MLW Profile].

Career growth and learning at KnowBe4

KnowBe4 places a significant emphasis on continuous professional development and career advancement, making it an attractive employer for those seeking long-term growth opportunities. The company's culture fosters an environment where employees are encouraged to enhance their skills and expand their expertise. This commitment is evidenced by its specific recognition for Career Advancement within the Most Loved Workplaces® certification program [MLW certification]. Once hired, employees can expect opportunities for skill enhancement and career progression supported by the organization. The mission-driven nature of KnowBe4's work, providing critical cybersecurity awareness training, offers employees a chance to contribute to an impactful cause while continuously learning within a rapidly evolving industry [MLW Profile]. This internal focus on development helps retain talent and ensures that employees have pathways to advance their careers within the company.

Risks, criticisms, and what to watch

While KnowBe4 consistently garners high praise as a Most Loved Workplace®, any company can face challenges or areas for improvement. A potential area to observe is the transparency around public job listings. The current limited public information on specific openings, as noted in the provided sources, could be a hurdle for external candidates unfamiliar with the company's recruitment strategies [Company careers]. While this may indicate a focus on internal mobility or direct outreach, it could make the initial entry point less clear for general job seekers. Another factor to watch in any rapidly growing tech company are the effects of scaling on culture; maintaining high levels of satisfaction (90% love their manager, 91% love colleagues) as the company expands can be challenging but is critical for continuity as a Most Loved Workplace® [MLW certification]. External market pressures in the cybersecurity space and broader economic conditions can also influence hiring and operational strategies, warranting continuous monitoring for potential shifts.

Most Loved Workplaces® context:

KnowBe4 is part of a distinguished network of organizations recognized as Most Loved Workplaces®. This designation is not merely an accolade; it reflects a deep commitment to employee satisfaction and engagement. For example, 92% of employees at Most Loved Workplaces® apply for roles when openings arise, demonstrating profound loyalty and investment in their employers. This network encompasses 2.8 million employees across 1,800 certified companies worldwide. Organizations like KnowBe4, achieving top-tier Most Loved Workplaces® status, often realize 4× higher revenue growth and 48% higher employee retention compared to industry peers. These companies embody the SPARK framework: Systemic Collaboration, Positive Vision of the Future, Alignment of Values, Respect, and Kindness.

How we researched this report:

This report was prepared by Best Practice Institute Editorial Staff. For a detailed understanding of our research process and evaluation criteria, please refer to our methodology: /methodology.

What is it like to work at KnowBe4? Culture, Benefits, and Careers