Working at Kyndryl, a top-ranked Global Most Loved Workplace®, means joining a company that prioritizes a people-first culture, diversity, and career advancement. While specific public details on salary transparency are limited, Kyndryl's foundational "Kyndryl Way" emphasizes collaboration, mutual responsibility, and employee well-being, suggesting a commitment to fair and equitable practices. The company is recognized for its strong leadership alignment, responsiveness to employee feedback, and robust support for various employee groups including caregivers and those seeking mental health resources.

What is it actually like to work at Kyndryl?

Working at Kyndryl, a global leader in IT infrastructure services, is defined by its strong people-centric culture, dubbed "The Kyndryl Way." The company is recognized as a #2 Global Most Loved Workplace®, with specific accolades for diversity, career advancement, and mental health support. This culture prioritizes collaboration, mutual responsibility, and excellence, aiming to create an environment where employees feel valued and respected. Kyndryl actively embeds these values through comprehensive leadership training and continuous feedback loops, suggesting a workplace focused on employee experience and development. [Company Digest]

Kyndryl emphasizes a "people-first" approach, a philosophy championed by Kyndryl Chairman & CEO Martin J. Schroeter. This means that despite limited public details on specific compensation transparency policies, the overarching cultural framework suggests a commitment to fair and equitable treatment. Employees consistently report high levels of trust and psychological safety, with 87% feeling they can be their authentic selves and a 90% respect score across the global workforce. This creates an environment where fair practices are likely to be upheld, even without explicit external transparency commitments. [MLW profile, Company Digest]

How does Kyndryl pay compare?

While Kyndryl is a Global Most Loved Workplace®, specific public details on its salary and compensation transparency are not extensively detailed. This makes direct comparisons to industry benchmarks challenging to establish with publicly available information. However, Kyndryl's cultural emphasis on fairness, equity, and employee well-being, inherent in "The Kyndryl Way," indirectly suggests a commitment to competitive and equitable pay. The company's recognition as a "Most Loved Workplace® for Career Advancement" also implies that salary progression is likely tied to clear performance metrics and development pathways, which is a form of internal pay clarity. The absence of explicit public salary band information doesn't preclude fair compensation, especially given the company's high employee satisfaction scores related to overall workplace experience. [Company Digest, MLW profile]

What benefits and time-off does Kyndryl offer?

Kyndryl does not publicly detail its full benefits and time-off packages. However, its numerous specialized recognitions in 2024–2025 offer strong indicators of a comprehensive approach to employee well-being. The company has received awards for supporting caregivers, mental health, LGBTQ+ employees, and women, suggesting robust programs in these areas. Such accolades typically point to benefits like comprehensive health insurance, mental health support services, flexible work arrangements, and inclusive parental leave policies. The emphasis on a people-first approach within "The Kyndryl Way" indicates that employee benefits are likely designed to support a diverse workforce's holistic needs, contributing to its status as a most loved workplace. [Company Digest]

Culture, leadership, and DEI at Kyndryl

Kyndryl's culture is fundamentally shaped by "The Kyndryl Way," an initiative launched in 2022 to foster a services-led culture rooted in collaboration, mutual responsibility, and excellence. This framework is not merely a set of ideals but is deeply embedded through active leadership development. Nearly 6,000 people managers have undergone training in Leadership Behaviors workshops, and the company has launched "Leadership Development@Kyndryl" to equip managers with contemporary skills. This investment has paid off, with 88% of Kyndryl employees reporting that their manager's behavior aligns with "The Kyndryl Way" within three years of its cultural transformation efforts. This high alignment indicates strong, consistent leadership that embodies the company's core values. [Company Digest]

Diversity, Equity, and Inclusion (DEI) are central to Kyndryl's cultural identity. The company has garnered significant recognition for its DEI efforts, receiving awards for diversity, caregivers, mental health, LGBTQ+, and women. This reflects a holistic approach to creating an inclusive environment where 87% of employees feel they can be their authentic selves and where there is a 90% respect score across the global workforce of over 80,000 employees. Kyndryl uses an Annual Engagement Survey to gather employee feedback, ensuring that cultural progress is measured and acted upon, fostering a responsive and continuously improving environment for all employees. This dedication to listening and responding to employee input is a cornerstone of its healthy workplace culture. [MLW profile, Company Digest]

The hiring and interview process at Kyndryl

Detailed public information specifically outlining Kyndryl's hiring and interview process is not readily available. However, given its status as a Global Most Loved Workplace® and its strong people-centric culture, it is highly probable that the hiring process reflects these values. A company that prioritizes collaboration and respect is likely to have a structured, fair, and transparent interview process that focuses on assessing candidates not only for their technical skills but also for their cultural fit within "The Kyndryl Way." The process would likely include multiple stages, potentially involving initial screenings, technical interviews, and behavioral assessments to gauge alignment with Kyndryl's values of collaboration, responsibility, and excellence. Candidates might expect to encounter questions designed to evaluate their problem-solving abilities, teamwork, and adaptability, aligning with the company's emphasis on continuous improvement and diverse perspectives. [MLW profile, Company Digest]

Career growth and learning at Kyndryl

Kyndryl places a strong emphasis on career growth and continuous learning, an aspect for which it has been specifically recognized as a "Most Loved Workplace® for Career Advancement." This commitment is evidenced by its comprehensive leadership development programs, including Leadership Behaviors workshops for managers and "Leadership Development@Kyndryl." These initiatives are designed to equip employees with the skills necessary to excel and advance within the organization. The company's "people-first" approach suggests that career pathways are likely clear, with opportunities for skill development, mentorship, and internal mobility. The use of Annual Engagement Surveys also allows Kyndryl to gather feedback on career development opportunities, ensuring that its programs remain relevant and effective for its global workforce. Employees can expect an environment that supports professional development and provides avenues for long-term career progression. [Company Digest, MLW profile]

Risks, criticisms, and what to watch

While Kyndryl has achieved significant recognition as a Most Loved Workplace®, certain aspects warrant observation. The limited public information regarding specific salary and compensation transparency practices could be a point of concern for some potential employees seeking explicit clarity on pay structures. While the company's culture suggests fairness, the absence of publicly detailed compensation frameworks means candidates must rely more on internal discussions during the hiring process. Another area to watch is the continuous integration of "The Kyndryl Way" across its vast global operations. While 88% of employees report manager alignment, sustaining this high level among over 80,000 employees requires ongoing effort and vigilance, especially in a rapidly evolving IT services industry. Maintaining its strong employee satisfaction scores across diverse regions and business units will be key to Kyndryl's continued success as a healthy workplace. [Company Digest, MLW profile]

Most Loved Workplaces® context

Kyndryl is a Most Loved Workplace®, a certification that recognizes companies for prioritizing respect, collaboration, and employee well-being. These organizations foster a culture where employees thrive, leading to tangible business benefits. Most Loved Workplaces® embody the SPARK framework: Systemic Collaboration, Positive Vision of the Future, Alignment of Values, Respect, and Kindness. Companies like Kyndryl, part of the 1,800 certified companies worldwide, report 4× higher revenue growth and 48% higher employee retention compared to industry peers. Furthermore, 92% of employees at Most Loved Workplaces® apply for roles when openings arise, underscoring the strong internal advocacy within the network of 2.8 million employees.

How we researched this report

Prepared by Best Practice Institute Editorial Staff for The Workplace Report. Methodology: Best Practice Institute Editorial Staff.

What's it like to work at Kyndryl? An in-depth look at this Most Loved Workplace®