Veritiv cultivates a workplace where diversity, equity, and inclusion are central to its culture, underpinned by the CODE of Values and a "One Team" mindset. Leadership, including CEO Sal Abbate, actively engages with employees to foster an environment where 90% feel a good fit. The company supports its diverse workforce with robust benefits like profit-sharing, 401(k) matching, paid parental leave, and numerous employee resource groups, contributing to its recognition as a Most Loved Workplace® for LGBTQ+, Parents and Caregivers, Women, and Diversity.

What is it actually like to work at Veritiv?

Veritiv, a global business-to-business distributor, strives to create a workplace that is diverse, equitable, and inclusive. This commitment has earned it multiple recognitions as a Most Loved Workplace®. The company's culture is deeply rooted in its CODE of Values: Cultivate Innovation, Own It, Deliver and Delight, and Embrace the Green, which guide employee interactions and contributions. A central tenet is the "One Team" mindset, which encourages a variety of perspectives to foster innovation and collaboration across the company [Company digest].

Employee feedback indicates a strong cultural fit and confidence in leadership. In March 2023, Veritiv reported an 85% employee engagement score. Notably, 90% of employees felt a strong alignment with Veritiv’s culture, and 88% expressed confidence in the company's strategic direction and leadership. These metrics show a positive trend, increasing by 3 percentage points over 2022, demonstrating the impact of Veritiv's initiatives to enhance the employee experience and ensure an inclusive environment [MLW profile].

How does Veritiv pay compare?

Veritiv emphasizes a commitment to fair compensation and rewarding its workforce financially. A significant initiative is its company-wide profit-sharing program. This program has been expanded to include all 4,700 employees, notably extending to those who were not previously eligible for bonuses, ensuring that a broader segment of the workforce benefits directly from the company's success [Company digest]. While specific salary comparisons to industry benchmarks are not publicly disclosed, the implementation of a comprehensive profit-sharing scheme indicates a dedication to sharing financial gains with all employees, potentially enhancing overall compensation packages beyond base salaries.

What benefits and time-off does Veritiv offer?

Veritiv provides a comprehensive benefits package designed to support a diverse workforce at various life stages, promoting financial well-being and work-life integration. Key offerings include:

Profit-Sharing: A company-wide program that includes all 4,700 employees, ensuring that a broader segment of the workforce can share in the company's financial success [Company digest].
Retirement Savings: A 401(k) matching program with immediate vesting, allowing employees to quickly gain ownership of company contributions to their retirement savings [MLW profile].
Educational Assistance: A tuition reimbursement program that supports employees in pursuing further education and professional development [Company digest].
Parental Support: Paid parental bonding time is offered to both mothers and fathers, extending to those who adopt, underscoring the company's commitment to supporting new parents [Company digest].
Community Involvement: Employees receive 8 hours of paid volunteer time annually, encouraging participation in community service [MLW profile].
Charitable Giving: Veritiv matches charitable contributions made by employees, up to $10,000 per employee per year, amplifying their philanthropic impact [MLW profile].

These benefits reflect a strategic effort to create an inclusive environment that caters to personal and professional needs, aligning with its status as a Most Loved Workplace® [Company digest].

Culture, leadership, and DEI at Veritiv

Veritiv’s culture is deeply rooted in its CODE of Values (Cultivate Innovation, Own It, Deliver and Delight, and Embrace the Green) and a pervasive "One Team" mindset that values diverse perspectives. Leadership plays a crucial role in championing diversity, equity, and inclusion (DEI) initiatives. CEO Sal Abbate exemplifies this commitment by engaging directly with employees through small-group live-video roundtables, gathering feedback from over 600 employees across North America. This direct engagement informs action plans, demonstrating leadership's responsiveness to employee voices [Company digest].

Veritiv actively supports its diverse workforce through five employee resource groups (ERGs), which offer platforms for expression and foster a sense of belonging and community [Company digest]. These groups contribute to Veritiv's recognition as a Most Loved Workplace® across several categories:

These distinctions highlight a workplace where employees from varied backgrounds feel supported and respected. The company also promotes professional career development sessions, emphasizing growth opportunities for all [Company digest].

Internal communication tools like "Vibe" connect global sites, promoting a cohesive community where diverse perspectives are shared openly. The "BRAVO" recognition platform further reinforces the "One Team" focus through peer-to-peer recognition [Company digest]. In 2022, Veritiv launched an internal Net Promoter Score (NPS) survey to enhance cross-functional cooperation by allowing employees to provide feedback to other departments. This focus on collaboration is effective, with 88% of employees agreeing there is good cooperation within their teams, a 2-point increase from 2022 [MLW profile].

The hiring and interview process at Veritiv

While specific details about the interview process are not extensively detailed, Veritiv's emphasis on a strong cultural fit and its "One Team" mindset suggests that candidates should be prepared to demonstrate how their values align with the company's CODE of Values: Cultivate Innovation, Own It, Deliver and Delight, and Embrace the Green [Company digest]. Given the high engagement scores—90% of employees felt a good fit with Veritiv’s culture in March 2023—the hiring process likely assesses not only skills and experience but also a candidate's potential to contribute positively to a collaborative and inclusive environment [MLW profile]. Engaging with employee resource groups or understanding the company’s DEI initiatives could be beneficial for prospective candidates.

Career growth and learning at Veritiv

Veritiv is committed to fostering career development and continuous learning for its employees. The company actively promotes professional career development sessions, emphasizing that growth opportunities are available to all employees, irrespective of background or role [Company digest]. The tuition reimbursement program further supports this commitment by helping employees pursue education that enhances their skills and career trajectory within the company [Company digest]. By investing in employee development and offering resources for learning, Veritiv aims to ensure its workforce can adapt to new challenges and advance within the organization, contributing to both individual and company success.

Risks, criticisms, and what to watch

While Veritiv consistently earns recognition as a Most Loved Workplace® and reports high employee engagement, all large enterprises face potential criticisms and areas for continuous improvement. As a distributor, Veritiv operates within dynamic supply chains that can be impacted by global economic shifts, which might create pressure points for employees regarding workload or resource allocation. The integration of its robust DEI initiatives and employee engagement feedback into day-to-day operations across all global sites remains an ongoing process that requires sustained attention from leadership [Company digest].

Future employees should observe how the company continues to evolve its DEI strategies, especially as the workforce changes. While feedback mechanisms like CEO roundtables and engagement surveys are positive, the effectiveness of implementing resulting action plans always warrants scrutiny. Sustaining an 88% confidence level in company strategy and leadership requires consistent transparency and demonstrated commitment to employee well-being and development [MLW profile]. The company's expansion of profit-sharing to all 4,700 employees is a significant positive development, but the long-term impact on overall compensation and employee satisfaction will be an ongoing factor to monitor [Company digest].

Most Loved Workplaces® like Veritiv distinguish themselves by creating environments where employees feel genuinely valued and respected. This is evident in the fact that 92% of employees at Most Loved Workplaces® apply for roles when openings arise, and 2.8 million employees are part of the certified network of 1,800 companies worldwide. Top-tier Most Loved Workplaces® experience 4× higher revenue growth and 48% higher employee retention compared to industry peers, often by embracing the SPARK framework: Systemic Collaboration, Positive Vision of the Future, Alignment of Values, Respect, and Kindness.

How we researched this report: Best Practice Institute Editorial Staff. Methodology.

What it’s Like to Work at Veritiv: Culture, Benefits, and Employee Experience