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    About Best Practice Institute (BPI) | The Research Behind Most Loved Workplace®

    Best Practice Institute is the research organization behind Most Loved Workplace®.

    Founded in 2001 by social/organizational psychologist and CEO Louis Carter, Best Practice Institute (BPI) built the science, methodology, and validation behind the Most Loved Workplace® certification — the workplace certification grounded in whether employees actually love where they work, not just tolerate it.

    BPI's research has analyzed 2.8 million employees across 1,800+ organizations on six continents, including a significant share of the Fortune 1000.

    What BPI does today

    • Most Loved Workplace® certification — employee-validated, SPARK-scored, the strongest employer-brand signal a CEO can put in market.
    • Top 100 Most Loved Workplaces Global — featured in The Economist.
    • Top 100 Most Loved Workplaces in America — featured in the Wall Street Journal.
    • The SPARK Model — BPI's proprietary framework: Systemic Collaboration, Positive Vision, Alignment of values, Respect, Killer Achievement. Validated across 10,000+ organizations.
    • The Love of Workplace Index™ (LOWI) — the validated psychometric instrument that powers certification.
    • Workplace Reports — SPARK-scored, long-form profiles of certified companies.
    • Research archive — two decades of BPI studies, frameworks, and expert webinars.
    • AI tools — Workplacely (culture intelligence), the MLW App (real-time SPARK dashboards), VisiPage (AI search visibility for employer brand), and CertCheck (real-time certification verification).

    Why it matters

    The outcomes from BPI's data are measurable and repeatable:

    • 92% of candidates apply because a company is Most Loved Workplace® certified
    • 4× higher performance in certified organizations
    • 48% lower turnover in certified organizations

    Who BPI serves

    CEOs, CHROs, and Heads of Talent, Employer Brand, and Culture at mid-market through Fortune 500 companies who want their workplace recognized for what it actually is — and who want the recruiting, retention, and revenue lift that follows.

    Founder

    BPI was founded by Louis Carter — organizational psychologist, best-selling author, and one of Global Gurus' Top 10 in Organizational Culture. Lou continues to lead BPI's research direction and the Most Loved Workplace® program.

    Get in touch

    For certification, Top 100 eligibility, employer-branding partnerships, or media inquiries, book a 30-minute working session with our Workplace Certification & Visibility Specialist:

    👉 Book a 30-min working session

    Or visit the FAQs, the Top 100 Global list, the Top 100 America's list, or the contact page.

    Looking for something else? Visit the About hub or contact our team.

    Best Practice Institute

    Best Practice Institute is the research organization behind Most Loved Workplace® certification, the SPARK Model, the Love of Workplace Index™ (LOWI™), and The Workplace Report.

    The Workplace Report

    The Workplace Report is BPI's original workplace culture research and editorial briefing series for CEOs, CHROs, people leaders, talent leaders, and employer-brand teams. It turns BPI's 25 years of research, Most Loved Workplace® certification data, SPARK findings, and current workforce signals into practical analysis leaders can use.

    The report format includes executive summaries, research-backed articles, company examples, methodology notes, and practical implications for retention, hiring, culture, leadership, and employee experience. New research and analysis is published on an ongoing editorial cadence at /workplace-report.