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    Inside the institute

    Best Practice Institute

    The 25-year research organization behind the Most Loved Workplace® standard. Small, remote-first team building the certification, the research, and the SaaS platform that defines what employees love about where they work.

    Founded 2001 Remote-first · US Small team Most Loved Workplace® standard owner
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    What we do

    Best Practice Institute is a research organization and the home of the Most Loved Workplace® certification. We measure what makes employees love where they work — using the LOWI® index, the SPARK drivers, and the MLW SaaS platform — then publish the standard the rest of the category relies on. Our research powers the annual Top 100 Global and America's Top 100 Most Loved Workplaces® lists, the workplace report, and the certification thousands of HR leaders use to prove their culture is real.

    How we work

    We're a small, remote-first team. There are no layers between operators and outcomes — if you ship, leadership and the market see it on day one. We hire for operational excellence, customer empathy, and what you've actually delivered. We don't ship vanity work, we don't run theater meetings, and we close loops instead of opening them.

    • Remote-first with intentional in-person moments around launches and research releases
    • Operator-led culture — owners over coordinators
    • Direct access to the CEO and the research that defines the category
    • Outcomes measured weekly; no quarter-end surprises

    What people who've worked here say

    Themes that show up consistently in public reviews of working at BPI: meaningful research mission, direct exposure to senior leadership, ownership of real outcomes, and a small-team pace that rewards operators who can run their own playbook.

    Source: aggregated public Glassdoor sentiment. We share real reviews — the good and the constructive — at Glassdoor.

    What we expect from operators

    • You document the system, not just the result
    • You replace 30-comment threads with one tracked task
    • You can hold an executive conversation and a backend conversation in the same week
    • You measure what you ship — pipeline, retention, attribution, brand health
    • You're comfortable saying "no" to vanity work that doesn't move a number

    How to apply

    Browse our open roles, or send a short note plus a link to one thing you've built that survived without you to [email protected]. No cover letter required.

    Build the standard with us.

    Three open roles right now: Director of Marketing, Account Executive — New Business, Customer Enablement Manager.

    See open roles

    Best Practice Institute

    Best Practice Institute is the research organization behind Most Loved Workplace® certification, the SPARK Model, the Love of Workplace Index™ (LOWI™), and The Workplace Report.

    The Workplace Report

    The Workplace Report is BPI's original workplace culture research and editorial briefing series for CEOs, CHROs, people leaders, talent leaders, and employer-brand teams. It turns BPI's 25 years of research, Most Loved Workplace® certification data, SPARK findings, and current workforce signals into practical analysis leaders can use.

    The report format includes executive summaries, research-backed articles, company examples, methodology notes, and practical implications for retention, hiring, culture, leadership, and employee experience. New research and analysis is published on an ongoing editorial cadence at /workplace-report.