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    Best Practice Institute Announces its 2016 Best Practice Awards Winners

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    BPI Honors Innovators in Management and Leadership

    The Best Practice Institute (BPI) has announced the winners of its 2016 Best Practice Awards. These awards acknowledge the innovators, practitioners, executives, and consultants who have made a significant positive impact on their organizations and advanced modern leadership and management principles.

    "These winners embody the BPI spirit of learning, collaborating, and pioneering," said Louis Carter, BPI founder and CEO. "They are prime examples of where business is going—they are the innovators, the creators, the forward thinkers.”

    2016 Best Practice Award Winners

    Best Practice Organization/Practitioner Award

    Julie Dodd, Ultimate Software

    As Chief Service Officer, Julie Dodd championed a "Voice of the Customer" program that led to a tierless, collaborative-support model for all UltiPro customers. This fundamental change achieved significant results:

    • Reduced total time to resolve customer support inquiries by 60% between May 2015 and June 2016.
    • Contributed to a 97% customer retention rate.

    "Our collaborative support model exemplifies Ultimate’s ‘People First’ philosophy and supports our goal of providing not only leading HCM technology but also the people and services behind it," said Dodd.

    Mark Zides, CoreAxis

    Mark Zides, President of CoreAxis, partners with clients like Bank of America, Google, and Verizon to advance their talent strategies. CoreAxis helps organizations move beyond ineffective, lengthy training methods toward modern learning and development that is shorter, interactive, and individualized. "There is no broad brush. Learning is individual,” noted Katy Tynan, managing director of CoreAxis.

    Best Practices Company Founders Award

    Anne Fulton, Fuel50

    Anne Fulton, CEO of Fuel50, aims to improve the employee experience in large organizations. Fuel50 is an interactive, cloud-based career path software that improves employee engagement by helping individuals map their internal career paths. The platform facilitates career acceleration through stretch assignments, peer learning, and connections across the organization. "The talent wars are here, and we are facing a new talent economy, with employees having more power to demand a better career experience or find it elsewhere,” Fulton explained.

    Adam Rogers, Ultimate Software

    As Chief Technology Officer, Adam Rogers addressed the critical challenge of employee retention. His team developed Leadership Actions, a prescriptive feature in the UltiPro HCM solution that helps managers engage their teams proactively. The tool provides in-context coaching and actionable insights to develop and motivate employees. "Research indicates that replacing a professional employee can cost more than two times an employee’s salary, in addition to loss in intellectual capital and tacit knowledge when talent leaves," stated Rogers.

    Best Practices CEO Award

    Adam Miller, Cornerstone OnDemand

    Adam Miller, founder and CEO of Cornerstone OnDemand, focuses on realizing the potential of the modern workforce through cloud-based learning and talent management. Cornerstone Learning, used by over 28 million people, provides flexible and deep capabilities for organizational learning, including e-learning, instructor-led training, and mobile learning. Miller believes the future of talent management lies in empowering employees with compassion to help them reach their highest potential.

    Peter Louch, Vemo

    Peter Louch is the CEO of Vemo, a firm offering workforce planning, analytics, and predictive services. Vemo utilizes cloud-based software to implement sustainable programs tailored to each client. Under Louch's leadership, the company has helped dozens of enterprises manage their talent pipeline effectively. The goal is to avoid having too much talent too soon or not enough when it's most needed. "We want to help them be ahead of talent needs," Louch said.

    About the Best Practice Awards

    Established in 2006, the Best Practice Awards have become among the most coveted honors in management, leadership development, and HR technology. The awards are judged by a panel of C-Level, Fortune 1000 talent executives. BPI is a leadership and management association with over 42,000 subscribers, including executives and employees from more than half of the Fortune 500. '''

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    Best Practice Institute is the research organization behind Most Loved Workplace® certification, the SPARK Model, the Love of Workplace Index™ (LOWI™), and The Workplace Report.

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    The report format includes executive summaries, research-backed articles, company examples, methodology notes, and practical implications for retention, hiring, culture, leadership, and employee experience. New research and analysis is published on an ongoing editorial cadence at /workplace-report.