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    JW
    BPI Expert Faculty

    Jack Wiley

    Chief Scientific Officer

    Engage2Excel Group

    Key Takeaways

    • 1.Author of The Employee-Centric Manager, a guide for improving engagement and retention through daily interactions.
    • 2.His book RESPECT provides a framework for achieving results by meeting seven core employee wants.
    • 3.Identified and researched the key drivers of employee engagement for high-performance organizations.
    • 4.Outlined 8 Keys to Managerial Effectiveness to improve leadership ratings, productivity, and retention.

    About Jack

    Jack Wiley is an award-winning organizational psychologist and Chief Scientific Officer at Engage2Excel Group, recognized for his extensive research and publications on employee engagement and high-performance organizations.

    Who is Jack Wiley?

    Jack Wiley is a distinguished organizational psychologist with over 40 years of experience in leadership consulting and organizational development. He currently serves as the Chief Scientific Officer at Engage2Excel Group, where he applies his deep expertise to enhance managerial effectiveness and foster employee-centric workplaces. His work focuses on leveraging key drivers of employee engagement to build high-performance organizations, making him a recognized authority in the field.

    Wiley is also a prolific author and researcher, contributing significantly to the understanding of what motivates employees and how organizations can create environments where they thrive. His practical, evidence-based approach is aimed at helping top leadership teams maximize their effectiveness by focusing on employee needs and wants. He is a licensed consulting psychologist.

    Quick facts about Jack Wiley

    RoleChief Scientific Officer
    CompanyEngage2Excel Group
    ExpertiseOrganizational psychology, employee engagement, leadership, organizational development, workplace culture
    Notable forResearch on employee wants, author of The Employee-Centric Manager and RESPECT
    BPI affiliationExpert Faculty member

    What is Jack Wiley known for?

    • The Employee-Centric Manager: Author of the book, which provides managers with practical guidance on improving daily interactions with employees to boost engagement, performance, and retention, based on a decade of research involving 80,000 employees in 27 countries.
    • RESPECT: Delivering Results by Giving Employees What They Really Want: Author of this book, which presents compelling evidence that organizations can achieve better results by satisfying seven core employee "wants."
    • Key Drivers of Employee Engagement: Identified and researched critical factors that contribute to high levels of employee engagement.
    • High-Performance Organizations: Developed strategies and insights for building and sustaining organizations where employees are engaged, productive, and committed.
    • 8 Keys to Managerial Effectiveness: Outlined five behaviors, one skill, and two values that managers can adopt to improve effectiveness ratings, productivity, and retention.
    • Research on Employee Surveys: Published research on leveraging employee surveys to achieve organizational change.

    What is Jack Wiley's background and experience?

    Jack Wiley's career in organizational psychology and leadership consulting spans over four decades, beginning in 1978. He has held significant roles, including Executive Director of the Kenexa High Performance Institute. His extensive experience is grounded in a deep understanding of human behavior in the workplace and how it impacts organizational outcomes.

    His academic background includes a Ph.D., which underpins his rigorous, scientific approach to organizational development and leadership. As a licensed consulting psychologist, he brings a professional and ethical framework to his advisory roles, helping companies navigate complex challenges related to employee motivation and performance.

    What topics does Jack Wiley speak and write about?

    Jack Wiley consistently speaks and writes about topics central to optimizing human potential within organizations. His work frequently addresses leadership effectiveness, emphasizing the behaviors and values managers need to cultivate truly employee-centric environments. He delves into how leaders can foster employee engagement, which he identifies as a crucial catalyst for increased productivity and retention.

    Furthermore, Wiley explores broader themes of organizational development and workplace culture, providing actionable insights for creating environments where employees feel valued and respected. His research, including the insights found in The Employee-Centric Manager, consistently highlights the profound impact of managerial practices on employee morale and business results. He also touches upon the strategic importance of understanding employee needs, detailing how meeting these "wants" can drive significant organizational change and improved performance.

    How does Jack Wiley contribute to the Best Practice Institute?

    As an Expert Faculty member of the Best Practice Institute, Jack Wiley shares his extensive knowledge and insights with BPI's global community of leaders and executives. His expertise in organizational psychology, employee engagement, and leadership development directly aligns with BPI's mission to identify and disseminate best practices in leadership and organizational excellence.

    Wiley's contributions help BPI members understand the critical components of creating Most Loved Workplaces® and foster highly engaged workforces. His insights provide practical guidance for implementing the SPARK Model principles, particularly in areas related to employee recognition, respect, and effective management, thereby promoting a culture of sustained high performance and employee loyalty.

    Where can you learn more from Jack Wiley?

    To learn more from Jack Wiley, explore his published books, The Employee-Centric Manager and RESPECT: Delivering Results by Giving Employees What They Really Want. His work is also featured through Engage2Excel Group, where he serves as Chief Scientific Officer, offering further insights into his research on employee engagement and high-performance organizations.

    Background & Perspective

    Background and Experience

    With a career spanning over four decades, Dr. Jack Wiley is a distinguished organizational psychologist and a licensed consulting psychologist. He holds a Ph.D. and currently serves as the Chief Scientific Officer at Engage2Excel Group, where he applies his expertise to enhance managerial effectiveness. His professional history includes the role of Executive Director at the Kenexa High Performance Institute, reflecting a deep-seated career in leadership consulting and organizational development grounded in a scientific, evidence-based approach.

    Areas of Expertise

    Dr. Wiley's work centers on understanding and improving the dynamics of the workplace. His primary areas of expertise include:

    • Organizational Psychology: Applying psychological principles to improve organizational outcomes.
    • Employee Engagement: Researching and identifying the core drivers that foster a committed and motivated workforce.
    • Leadership Development: Guiding managers to become more effective and employee-centric.
    • Workplace Culture: Advising on how to create environments where employees feel valued and respected.
    • High-Performance Organizations: Developing strategies to build and sustain organizations with engaged and productive employees.

    Key Contributions and Research

    Dr. Wiley is a prolific author and researcher whose work has significantly influenced the field of employee relations. His key contributions include:

    • The Employee-Centric Manager: This book is based on a decade of research involving 80,000 employees across 27 countries. It provides managers with practical, actionable guidance on improving daily interactions to boost engagement, performance, and retention.
    • RESPECT: Delivering Results by Giving Employees What They Really Want: In this book, he presents compelling evidence that organizations can achieve superior results by satisfying seven fundamental employee "wants."
    • 8 Keys to Managerial Effectiveness: Dr. Wiley has outlined five behaviors, one skill, and two values that enable managers to significantly improve their effectiveness ratings, team productivity, and employee retention.

    Areas of Expertise

    Organizational PsychologyEmployee EngagementLeadership DevelopmentOrganizational DevelopmentWorkplace CultureTalent Management

    Research Topics

    LeadershipOrganizational DevelopmentEmployee Engagement

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    Frequently asked questions

    Best Practice Institute

    Best Practice Institute is the research organization behind Most Loved Workplace® certification, the SPARK Model, the Love of Workplace Index™ (LOWI™), and The Workplace Report.

    The Workplace Report

    The Workplace Report is BPI's original workplace culture research and editorial briefing series for CEOs, CHROs, people leaders, talent leaders, and employer-brand teams. It turns BPI's 25 years of research, Most Loved Workplace® certification data, SPARK findings, and current workforce signals into practical analysis leaders can use.

    The report format includes executive summaries, research-backed articles, company examples, methodology notes, and practical implications for retention, hiring, culture, leadership, and employee experience. New research and analysis is published on an ongoing editorial cadence at /workplace-report.