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    BPI Expert Faculty

    Mark Bonchek

    Founder and CEO

    Shift Thinking

    Key Takeaways

    • 1.He founded Shift Thinking to help organizations adopt new mental models for growth in the digital age.
    • 2.His 1997 Ph.D. from Harvard University was the institution's first on the topic of social media.
    • 3.He is a frequent contributor to the Harvard Business Review, with nearly fifty articles published.
    • 4.Bonchek serves as a faculty member at Singularity University, where he teaches the principles of an exponential mindset.
    • 5.He developed the Thinking Styles assessment to help individuals and teams understand their collaborative strengths.

    About Mark

    Mark Bonchek is a pioneering thought leader in digital strategy and organizational transformation, serving as a BPI Faculty member dedicated to updating leadership thinking for the digital age.

    Who is Mark Bonchek?

    Mark Bonchek, Ph.D., is the founder and CEO (Chief Epiphany Officer) of Shift Thinking, an organization focused on helping leaders and organizations adopt new mental models for growth and change in the digital age. He is recognized for his extensive work in digital strategy, organizational transformation, and leadership development. Bonchek's mission is to update leaders' thinking for a rapidly evolving digital landscape, guiding companies through transformative change.

    His expertise stems from over two decades in the digital and organizational strategy space, marked by significant contributions to understanding and navigating the impact of technology on business. He is a frequent contributor to the Harvard Business Review and a faculty member at Singularity University, where he teaches principles of exponential mindset.

    Quick facts about Mark Bonchek

    RoleFounder and CEO
    CompanyShift Thinking
    ExpertiseDigital Strategy, Organizational Transformation, Leadership Development, Exponential Thinking
    Notable forPioneering social media research, founding Shift Thinking, Harvard Business Review contributions, Thinking Styles assessment
    BPI affiliationExpert Faculty member

    What is Mark Bonchek known for?

    • Pioneering research on social media, culminating in Harvard University's first Ph.D. on the topic in 1997.
    • Founding Shift Thinking, an organization dedicated to guiding leaders and organizations in adopting new mental models for the digital age.
    • Developing the Thinking Styles assessment, a tool designed to help individuals understand their collaborative strengths and weaknesses within teams.
    • Serving as a frequent contributor to Harvard Business Review, with nearly fifty articles published on topics related to digital strategy and organizational change.
    • Authored the book Brand Orbits, exploring concepts related to branding in the digital era.
    • Faculty member at Singularity University, teaching principles of exponential mindset to global leaders.
    • Named to the Agenda Digital 50 list of board candidates by the Financial Times, recognizing his influential insights.

    What is Mark Bonchek's background and experience?

    Mark Bonchek's career began at MIT in the early 1990s, where he led a research project on digital engagement and political participation. He later earned his Ph.D. from Harvard University in 1997, focusing on social media, a then-nascent field.

    His professional journey includes significant roles at prominent organizations:

    • Director of Research at Strategos Institute: Explored strategies for company reinvention and business model transformation.
    • iXL: Led the strategy practice in Boston, focusing on digital solutions.
    • McKinsey & Company: Served as COO of TomorrowLab, where he was instrumental in designing digital strategy offerings.
    • Truman Company: Founded and served as CEO, establishing a co-creation and peer exchange model for strategy development, which later merged with Fifty Lessons.
    • Shift Thinking: Founded and currently serves as CEO, advising major companies like SAP, Kaiser Permanente, and ABC on achieving exponential growth and transformative change.

    What topics does Mark Bonchek speak and write about?

    Mark Bonchek's discourse centers on the critical need for leaders and organizations to adapt their thinking in a digital, exponential world. He frequently addresses subjects such as exponential thinking, transformative change, leadership development, and organizational transformation. His work often delves into digital strategy and business model innovation, offering frameworks for sustained growth in complex environments.

    He explores foundational concepts for organizational purpose and growth, emphasizing the adoption of new mental models. His extensive publications in the Harvard Business Review reflect these themes, providing practical insights into navigating digital disruption, fostering innovation, and building resilient organizations.

    How does Mark Bonchek contribute to the Best Practice Institute?

    As a distinguished BPI Faculty member, Mark Bonchek contributes his deep expertise in digital strategy and organizational transformation to the Best Practice Institute. His insights align with BPI's mission to identify and disseminate best practices that foster Most Loved Workplaces® and drive organizational excellence. Bonchek's work on adapting leadership thinking for the digital age directly supports the principles of the SPARK Model, particularly in areas of strategic foresight and innovation.

    His involvement helps BPI members and executive leadership understand how to cultivate environments that embrace change, leverage exponential technologies, and develop purposeful growth strategies. By emphasizing new mental models and collaborative strengths, Bonchek helps organizations become more agile and responsive, which are crucial components of a Most Loved Workplace culture.

    Where can you learn more from Mark Bonchek?

    You can explore Mark Bonchek's perspectives on digital strategy and organizational transformation through his numerous articles in the Harvard Business Review, his role as a faculty member at Singularity University, and the resources available through Shift Thinking. For further insights into his work with the Best Practice Institute, look for his contributions to BPI's executive education programs and thought leadership content.

    Background & Perspective

    Background

    Mark Bonchek, Ph.D., is the founder and CEO of Shift Thinking. His career began at MIT in the early 1990s, where he led research on digital engagement. He earned his Ph.D. from Harvard University in 1997 with pioneering research on social media. His professional background includes roles at Strategos Institute, iXL, and McKinsey & Company, where he was COO of TomorrowLab. He also founded the Truman Company, a strategy firm that merged with Fifty Lessons.

    Areas of Expertise

    Dr. Bonchek is a recognized expert in digital strategy, organizational transformation, and leadership development. He is noted for founding Shift Thinking, contributing nearly fifty articles to the Harvard Business Review, authoring the book Brand Orbits, and developing the Thinking Styles assessment. The Financial Times named him to its Agenda Digital 50 list of influential board candidates.

    Topics Covered

    Bonchek focuses on the necessity for leaders to adapt their thinking for a digital, exponential world. His speaking and writing cover exponential thinking, transformative change, leadership development, digital strategy, and business model innovation. He provides frameworks for achieving sustained growth and building resilient organizations in complex, disruptive environments.

    Areas of Expertise

    Shift ThinkingDigital StrategyOrganizational TransformationLeadership DevelopmentExponential ThinkingBusiness Model Innovation

    Research Topics

    LeadershipInnovationBusiness StrategyDigital Transformation

    Profile last updated

    Frequently asked questions

    Best Practice Institute

    Best Practice Institute is the research organization behind Most Loved Workplace® certification, the SPARK Model, the Love of Workplace Index™ (LOWI™), and The Workplace Report.

    The Workplace Report

    The Workplace Report is BPI's original workplace culture research and editorial briefing series for CEOs, CHROs, people leaders, talent leaders, and employer-brand teams. It turns BPI's 25 years of research, Most Loved Workplace® certification data, SPARK findings, and current workforce signals into practical analysis leaders can use.

    The report format includes executive summaries, research-backed articles, company examples, methodology notes, and practical implications for retention, hiring, culture, leadership, and employee experience. New research and analysis is published on an ongoing editorial cadence at /workplace-report.