Back to Expert Directory
    SV
    BPI Expert Faculty

    Susan Vroman

    Senior Lecturer of Management

    Bentley University

    Key Takeaways

    • 1.Susan Vroman is a Senior Lecturer of Management at Bentley University with over two decades of experience in organizational effectiveness.
    • 2.She co-authored the 11th edition of "Business & Society: Ethics, Sustainability and Stakeholder Management" (2023).
    • 3.Her expertise includes organizational design, leadership and talent development, change management, and executive coaching.
    • 4.Vroman holds an EdD in Organizational Leadership Studies from Northeastern University and is a Certified Consultant at the AK Rice Institute.
    • 5.She is a strong advocate for racial justice, equity, inclusion, and authentic leadership in the workplace.

    About Susan

    Who is Susan Vroman?

    Susan Vroman is a Senior Lecturer of Management at Bentley University, where she also coordinates the MG 116 program. With over two decades of experience, Vroman is a distinguished expert in organizational effectiveness and strategic people and culture. She applies her extensive knowledge to both academic instruction and real-world consulting, focusing on fostering sustainable growth and development within organizations.

    What is Susan Vroman known for?

    Susan Vroman is widely recognized for her expertise in optimizing organizational performance through various strategic initiatives. Her areas of focus include organizational design and development, leadership and talent development, and change management. She is adept at enhancing communication strategies, acting as a human capital and operations partner, and facilitating the assimilation of acquisitions. Vroman is also a sought-after executive coach, guiding leaders in their professional growth. Her research and professional interests extend to authentic and responsible leadership, emotional intelligence, organizational culture, employee engagement, inclusive and values-based leadership development, flexible work arrangements, and women's leadership. She is also a strong advocate for racial justice, equity, and inclusion in workplace dynamics.

    What is Susan Vroman's background and experience?

    Susan Vroman holds an EdD in Organizational Leadership Studies and an EdM from Northeastern University, providing a strong academic foundation for her practical expertise. Before her tenure at Bentley University, she accumulated over 20 years of experience as an organizational effectiveness and strategic people and culture executive and advisor. This extensive background includes both internal corporate roles and external consulting, where she specialized in assisting entrepreneurial businesses in transition with organizational effectiveness. Vroman is also a Certified Consultant at the AK Rice Institute for the Study of Social Systems, further solidifying her credentials in the field. She has held significant editorial roles, including Past Co-Editor of Business & Society journal, and former Associate Editor for the Journal of Business Ethics (JBE) and Corporate Governance: An International Review (CGIR). She co-authored the 11th edition of Business & Society: Ethics, Sustainability and Stakeholder Management with Archie Carroll (2023).

    What topics does Susan Vroman speak and write about?

    Susan Vroman's contributions to literature and presentations cover a broad spectrum of critical topics in organizational behavior and leadership. Her publications include research on leadership pivot points, and she frequently speaks on themes such as leading others effectively and creating safe, healthy work environments. Her areas of expertise, which she often addresses in her work, include authentic and responsible leadership, emotional intelligence, organizational culture, employee engagement, inclusive leadership development, flexible work arrangements, and women's leadership. She also focuses on the crucial aspects of racial justice, equity, and inclusion in the workplace.

    How does Susan Vroman contribute to the Best Practice Institute?

    Susan Vroman actively contributes to the Best Practice Institute through various initiatives and resources. She has presented webinars, such as "Retaining Top Talent in Tough Economic Times," which highlights her practical insights into contemporary workplace challenges. Her expertise aligns with BPI's focus on organizational development, learning and development, leadership development, employee engagement, strategic planning, and executive coaching. Vroman's deep knowledge and experience provide BPI members with valuable perspectives and actionable strategies to improve organizational effectiveness and foster environments where talent can thrive.

    Background & Perspective

    Background

    Susan Vroman is a Senior Lecturer of Management at Bentley University, where she also coordinates the MG 116 program. She holds an EdD in Organizational Leadership Studies and an EdM from Northeastern University. Before her tenure at Bentley University, she accumulated over 20 years of experience as an organizational effectiveness and strategic people and culture executive and advisor, assisting entrepreneurial businesses in transition. Vroman is also a Certified Consultant at the AK Rice Institute for the Study of Social Systems. She co-authored the 11th edition of Business & Society: Ethics, Sustainability and Stakeholder Management with Archie Carroll (2023) and has held editorial roles for Business & Society, the Journal of Business Ethics (JBE), and Corporate Governance: An International Review (CGIR).

    Areas of Expertise

    With over two decades of experience, Vroman is a distinguished expert in strategic people and culture. Her primary areas of expertise focus on optimizing organizational performance and include organizational design and development, leadership and talent development, and change management. She is also an experienced executive coach and a human capital and operations partner, adept at facilitating the assimilation of acquisitions and enhancing communication strategies.

    Topics Covered

    Vroman speaks and writes on a broad spectrum of topics related to organizational behavior and leadership. Her work addresses authentic and responsible leadership, emotional intelligence, organizational culture, and employee engagement. She is a vocal proponent of inclusive and values-based leadership, flexible work arrangements, women's leadership, and advancing racial justice, equity, and inclusion in the workplace.

    Areas of Expertise

    Organizational DesignLeadership DevelopmentTalent DevelopmentChange ManagementLearning & DevelopmentExecutive CoachingHuman CapitalAcquisitions Assimilation

    Research Topics

    Organizational DevelopmentLeadershipEmployee EngagementStrategic Planning

    Profile last updated

    Frequently asked questions

    Best Practice Institute

    Best Practice Institute is the research organization behind Most Loved Workplace® certification, the SPARK Model, the Love of Workplace Index™ (LOWI™), and The Workplace Report.

    The Workplace Report

    The Workplace Report is BPI's original workplace culture research and editorial briefing series for CEOs, CHROs, people leaders, talent leaders, and employer-brand teams. It turns BPI's 25 years of research, Most Loved Workplace® certification data, SPARK findings, and current workforce signals into practical analysis leaders can use.

    The report format includes executive summaries, research-backed articles, company examples, methodology notes, and practical implications for retention, hiring, culture, leadership, and employee experience. New research and analysis is published on an ongoing editorial cadence at /workplace-report.