About Lisa
Lisa Jacoba is a strategic Human Resources leader with extensive global experience, advising boards and executive teams on human capital solutions, and serves as a BPI Expert.
Who is Lisa Jacoba?
Lisa Jacoba is an accomplished Human Resources leader with over two decades of global experience in developing and implementing human capital solutions. She has a proven track record of success in complex, matrix organizations, managing workforces of over 10,000 employees across more than 50 countries. Jacoba is recognized for her strategic approach to HR, partnering with executive leadership and boards to align human capital initiatives with overarching business objectives.
Her career has spanned diverse industries, including financial services and healthcare, demonstrating her adaptability and keen understanding of universal human resources principles. As a BPI Expert, she contributes her extensive knowledge to the Best Practice Institute’s mission of identifying and disseminating best practices in leadership and organizational development.
Quick facts about Lisa Jacoba
| Role | Chief Human Resources Officer |
| Company | CPI Card Group (formerly) |
| Expertise | HR Strategy, Human Capital Solutions, Organizational Development, Leadership Development, Change Management |
| Notable for | Advising boards and executive teams on HR strategies in global organizations |
| BPI affiliation | Expert Faculty member |
What is Lisa Jacoba known for?
Lisa Jacoba is known for her contributions in:
- Developing and executing global human capital strategies in large, multinational organizations.
- Advising Boards of Directors and executive leadership teams on critical Human Resources matters.
- Successfully integrating post-merger operations, notably at Global Medical Response following the merger of Air Medical Group Holdings and American Medical Response.
- Building HR practices from the ground up, as demonstrated during the reintroduction of Western Union as a newly spun-off company.
- Leveraging strong business acumen to optimize and align human capital with company objectives across various industries.
What is Lisa Jacoba's background and experience?
Lisa Jacoba's career as a strategic HR leader spans over 20 years, marked by her ability to navigate complex organizational structures and deliver human capital solutions on a global scale. She has served as Chief Human Resources Officer at CPI Card Group from June 2015 to September 2019. Prior to that, she held the role of EVP/CHRO at Global Medical Response (GMR), where she played a pivotal role in the post-merger integration of Air Medical Group Holdings and American Medical Response in 2018. Before her tenure in healthcare, Jacoba built a strong foundation in financial services, including three years in London with Western Union, where she was instrumental in developing HR practices for the newly independent company beginning in 2006. This diverse experience has equipped her with a comprehensive understanding of HR operations across multiple sectors and cultures.
What topics does Lisa Jacoba speak and write about?
Lisa Jacoba's expertise centers on strategic Human Resources leadership, encompassing areas such as talent acquisition, organization design, retention, change management, succession planning, leadership development, performance management, and total compensation programs. She emphasizes the importance of fair treatment, equitable pay, and recognition for employee contributions, asserting these principles transcend industry boundaries and foster a motivated workforce.
Her insights often highlight the strategic role of HR in achieving company objectives, both domestically and internationally. Jacoba also discusses the challenges and opportunities in integrating diverse organizational cultures, drawing from her experience with significant mergers and building HR frameworks from scratch. She underscores the value of curiosity and continuous learning in adapting to new industries and complex business environments, as evidenced by her transition into the healthcare sector.
How does Lisa Jacoba contribute to the Best Practice Institute?
As an Expert Faculty member at the Best Practice Institute, Lisa Jacoba brings her deep experience in strategic Human Resources to advance BPI's research and insights. Her affiliation strengthens BPI's focus on leadership, organizational development, employee engagement, and human capital solutions, all critical components of the Most Loved Workplace® certification and the SPARK Model. Through her contributions, she helps BPI members and the broader community understand how to optimize human capital and foster thriving work environments, aligning with Louis Carter's vision for organizational excellence.
Where can you learn more from Lisa Jacoba?
You can learn more from Lisa Jacoba's extensive experience and insights through the Best Practice Institute, where she serves as an Expert. Her professional profile provides an overview of her work in strategic Human Resources and her advisory roles to executive teams and boards.", faqs=[{