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    BPI Expert Faculty

    Paul Harrison

    MBA Director and Chair of Marketing and Consumer Behaviour

    Deakin Business School

    Key Takeaways

    • 1.He specializes in consumer behavior and marketing strategy, translating research into actionable strategies for global organizations.
    • 2.As MBA Director at Deakin Business School, he plays a key role in shaping future business leaders.
    • 3.He advises a diverse range of organizations, from government bodies to major companies like Nestle, Coles, and eBay.
    • 4.He hosts “The Marketing Lab” podcast and co-hosts “Talking Shop” on ABC Radio National to share insights on consumer psychology.

    About Paul

    Paul Harrison is a distinguished academic and advisor specializing in consumer behavior and marketing strategy, bringing evidence-based insights to global organizations.

    Who is Paul Harrison?

    Paul Harrison is a Professor and the MBA Director, as well as Chair of Marketing and Consumer Behaviour, at Deakin Business School. He also holds a position as Adjunct Professor of Governance and Marketing at Universita Cattolica del Sacro Cuore in Milan, Italy. His work primarily focuses on the intersection of consumer psychology, communication, and marketing strategy.

    Based in Australia, Professor Harrison is recognized internationally for his ability to translate complex research into actionable strategies for businesses and organizations. He consults for governments, industries, and non-governmental organizations, helping them leverage consumer behavior insights for informed decision-making and improved outcomes.

    Quick facts about Paul Harrison

    RoleMBA Director and Chair of Marketing and Consumer Behaviour
    CompanyDeakin Business School
    ExpertiseConsumer Behavior, Marketing Strategy, Consumer Psychology, Governance
    Notable forResearch and advisory work in consumer behavior, host of The Marketing Lab podcast, co-host of ABC Radio National’s Talking Shop
    BPI affiliationExpert Faculty member

    What is Paul Harrison known for?

    • Extensive research and advisory work in consumer behavior, communication, and marketing strategy.
    • Serving as the MBA Director at Deakin Business School, guiding future business leaders.
    • Co-director of the Better Consumption Lab.
    • Host of "The Marketing Lab" podcast, sharing insights on marketing trends and consumer psychology.
    • Co-host of "Talking Shop" on ABC Radio National, discussing consumer behavior with a broad audience.
    • Advising major organizations such as Nestle, Coles, eBay, and the Australian Competition and Consumer Commission.

    What is Paul Harrison's background and experience?

    Paul Harrison has a robust academic and professional background that positions him as a leading authority in his field. As MBA Director and Chair of Marketing and Consumer Behaviour at Deakin Business School, he plays a pivotal role in shaping the curriculum and guiding students through advanced business concepts. His adjunct professorship in governance and marketing at Universita Cattolica del Sacro Cuore further underscores his international academic reach.

    Throughout his career, Professor Harrison has applied his academic expertise to real-world challenges, consulting for a diverse range of sectors including medicine, finance, engineering, mining, and telecommunications. This extensive experience has allowed him to develop a comprehensive understanding of how consumer behavior impacts various industries and organizational strategies. He also leads an annual MBA study tour to Europe, providing students with exposure to international business practices.

    What topics does Paul Harrison speak and write about?

    Paul Harrison's speaking engagements and publications cover a wide array of topics centered around consumer behavior and marketing. He provides insights into marketing strategy, the psychology of pricing, and understanding consumer decision-making processes. His discussions often delve into how emotional and rational factors influence purchasing choices, particularly in volatile market conditions.

    He also addresses critical areas such as governance, reputation management, and diversity and inclusion within a marketing context. He emphasizes the importance of evidence-led organizational strategies and tactics, guiding businesses to move beyond mere tactics and engagement to deeper psychological understandings of their target audiences. His work with organizations such as the TGA and Artemest highlights his breadth of experience across different industries.

    How does Paul Harrison contribute to the Best Practice Institute?

    Through his role as an Expert Faculty member at the Best Practice Institute, Paul Harrison shares his deep knowledge of consumer behavior and marketing strategy with a global audience of business leaders. While specific BPI-led webinars are not listed, his expertise aligns directly with BPI's mission to foster best practices in leadership, organizational development, and workplace culture. His insights are particularly valuable in understanding how external perceptions and consumer interactions can influence internal organizational dynamics and the cultivation of a Most Loved Workplace®.

    His research on decision-making and reputation management provides a crucial perspective for BPI members looking to build strong organizational identities and positive stakeholder relationships. By contributing to BPI's platform, Professor Harrison helps organizations apply sophisticated marketing and consumer psychology principles to enhance their overall effectiveness and achieve sustained success.

    Where can you learn more from Paul Harrison?

    Paul Harrison's insights are available through his academic work at Deakin Business School, his podcast "The Marketing Lab," and his appearances on ABC Radio National’s "Talking Shop." Organizations can also learn about his advisory services through his professional affiliations. For those interested in Best Practice Institute content, a review of BPI's webinars and publications will reveal resources from its expert faculty members.

    Background & Perspective

    Background

    Paul Harrison is a Professor, the MBA Director, and Chair of Marketing and Consumer Behaviour at Deakin Business School in Australia. He also holds a position as Adjunct Professor of Governance and Marketing at Universita Cattolica del Sacro Cuore in Milan, Italy. Professor Harrison is recognized internationally for his ability to translate complex academic research into actionable, evidence-based strategies for global organizations. Throughout his career, he has consulted for governments, industries, and non-governmental organizations across sectors like medicine, finance, engineering, mining, and telecommunications.

    Areas of Expertise

    Professor Harrison's work focuses on the intersection of consumer psychology, communication, and marketing strategy. His expertise covers a wide array of topics, including the psychology of pricing, consumer decision-making processes, governance, and reputation management. He guides businesses to move beyond simple tactics to develop a deeper psychological understanding of their audiences, emphasizing evidence-led organizational strategies.

    Notable Contributions

    Paul Harrison is a leading voice in marketing and consumer behavior. He serves as co-director of the Better Consumption Lab and leads an annual MBA study tour to Europe. He shares his insights widely as the host of "The Marketing Lab" podcast and co-host of ABC Radio National’s "Talking Shop." His advisory portfolio includes major organizations such as Nestle, Coles, eBay, and the Australian Competition and Consumer Commission, helping them leverage consumer insights for informed decision-making.

    Areas of Expertise

    Consumer BehaviorMarketing StrategyConsumer PsychologyOrganizational StrategyDecision MakingReputation ManagementGovernance

    Research Topics

    MarketingBusiness GrowthOrganizational Development

    Profile last updated

    Frequently asked questions

    Best Practice Institute

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    The Workplace Report

    The Workplace Report is BPI's original workplace culture research and editorial briefing series for CEOs, CHROs, people leaders, talent leaders, and employer-brand teams. It turns BPI's 25 years of research, Most Loved Workplace® certification data, SPARK findings, and current workforce signals into practical analysis leaders can use.

    The report format includes executive summaries, research-backed articles, company examples, methodology notes, and practical implications for retention, hiring, culture, leadership, and employee experience. New research and analysis is published on an ongoing editorial cadence at /workplace-report.