About Alan
Alan Harlan is a technology executive and Best Practice Institute (BPI) faculty member known for his extensive experience in global operations, business management, and sales within the SDLC services, enterprise software, and IT outsourcing sectors.
Who is Alan Harlan?
Alan Harlan is a distinguished technology executive with a career spanning over 28 years, marked by progressive global operations, business management, and global sales experience. He currently serves as the SVP Business Transformation and Chief of Staff in the Office of the CEO at EPAM Systems. His work has taken him across North America, Latin America, Europe, Asia, and Eastern European markets, providing him with a nuanced understanding of diverse business environments.
His leadership roles have focused on guiding companies through significant growth and transformation, specializing in the delivery of Software Development Lifecycle (SDLC) services, enterprise software solutions, and IT outsourcing. Harlan's expertise makes him a valuable asset to the Best Practice Institute, where he contributes to the body of knowledge around effective business practices.
Quick facts about Alan Harlan
| Role | SVP Business Transformation, Chief of Staff - Office of CEO |
| Company | EPAM Systems |
| Expertise | SDLC services, Enterprise Software, IT Outsourcing, Global Operations, Business Transformation |
| Notable for | Leading growth and transformation in technology companies, extensive international market experience |
| BPI affiliation | Expert Faculty member |
What is Alan Harlan known for?
Alan Harlan is recognized for several key contributions throughout his career:
- Global Business Expansion: Successfully expanding sales and delivery markets for technology companies, including significant work with Eastern European operation centers.
- Strategic Repositioning: Architecting the repositioning of companies for globalization and enhanced market responsiveness.
- Acquisition Leadership: Leading strategic acquisitions to bolster company capabilities and market reach.
- Value-Added Services Development: Introducing and integrating value-added services to enhance product and service portfolios.
- Executive Leadership in SDLC: Serving as CEO and board member for leading providers of Software Development Lifecycle services.
- Software Product and Platform Management: Overseeing and optimizing software product and platform divisions for global technology firms.
What is Alan Harlan's background and experience?
Alan Harlan's career is rooted in over 28 years of dedicated experience within the technology sector. Prior to his current role at EPAM Systems, he served as the CEO and a Board of Directors Member at SoftServe Inc., a prominent provider of SDLC services. At SoftServe, he was instrumental in globalizing the company by expanding sales and delivery markets, driving verticalization, leading acquisition strategies, and adding value-added services.
Before his tenure at SoftServe, Harlan held executive positions at Symphony Teleca Corp, where he was EVP & General Manager of the Software Product and Platform Division and President of the Software Management Solutions Division. He also contributed to the strategic direction of Summus Software Corp as a Board of Directors Member, an IT operations management software company backed by venture capital.
What topics does Alan Harlan speak and write about?
Alan Harlan focuses on the critical areas of technology leadership, global business strategy, and the intricacies of large-scale organizational transformation. His discussions often cover the practical application of Software Development Lifecycle (SDLC) services, the strategic implementation of enterprise software, and the effective management of IT outsourcing initiatives.
His insights extend to global operations management, emphasizing the challenges and opportunities in international markets, particularly across North America, Latin America, Europe, and Asia. Harlan also addresses business transformation, providing guidance on how companies can adapt and thrive in rapidly evolving technological landscapes.
How does Alan Harlan contribute to the Best Practice Institute?
As an expert faculty member at the Best Practice Institute, Alan Harlan contributes his extensive knowledge in technology leadership and global business to BPI's community of leaders. His expertise aligns with BPI's mission to identify and disseminate best practices that foster organizational development and healthy workplace cultures. Through his insights, Harlan helps BPI members understand how effective technology management and global operational strategies can contribute to creating Most Loved Workplaces®.
His involvement strengthens BPI's offerings in areas such as organizational development & change, learning & development, leadership development, employee engagement, assessments & evaluations, strategic planning, self-development, creativity & innovation, and coaching. Harlan's practical experience in transforming technology companies is invaluable to BPI members seeking to navigate complex business environments.
Where can you learn more from Alan Harlan?
Further insights from Alan Harlan are available through the Best Practice Institute, where he serves as an expert faculty member. His practical experience and strategic perspectives on global technology operations offer valuable learning opportunities for professionals interested in advanced business practices and leadership within the technology sector.