Conduent

Business Process Services · Florham Park, NJ · 60,000 employees · Led by Cliff Skelton, CEO

SPARK benchmark

Validated scores publishing when the 2026 research cycle closes

The Story

Why Conduent is Most Loved

Conduent delivers digital business solutions and services across the commercial, government, and transportation sectors, leveraging cloud, AI, machine learning, and automation, with ~59,000 associates delivering mission-critical solutions (43% of U.S. nutrition-assistance payments, 1.3B customer-service interactions annually, ~12M tolling transactions a day).

Best Practice Institute

Best Practice Institute is the research organization behind Most Loved Workplace® certification, the SPARK Model, the Love of Workplace Index®, and The Workplace Report.

The Workplace Report

The Workplace Report is BPI's original workplace culture research and editorial briefing series for CEOs, CHROs, people leaders, talent leaders, and employer-brand teams. It turns BPI's 25 years of research, Most Loved Workplace® certification data, SPARK findings, and current workforce signals into practical analysis leaders can use.

The report format includes executive summaries, research-backed articles, company examples, methodology notes, and practical implications for retention, hiring, culture, leadership, and employee experience. New research and analysis is published on an ongoing editorial cadence at /workplace-report.