East West Bank

Financial Services · Pasadena, CA · 3,000+ employees · Led by Dominic Ng, Chairman & CEO

Certifications

5 across 4 years (2022–2025)

SPARK benchmark

Validated scores publishing when the 2026 research cycle closes

The Story

Why East West Bank is Most Loved

Since 1973, East West Bank has been the premier financial bridge between the East and West, a global full-service commercial bank with $76B+ in assets and 110+ locations across the U.S. and Asia, the largest publicly traded independent bank headquartered in Southern California, serving 550,000+ customers.

Positive Vision: One of the fastest-growing banks in the nation, grown from $600M to $76B+ in assets over 50 years.
Values: Absolute Integrity, Customer Alignment, Creativity, Respect & Fairness, Unification, Expertise & Professionalism, Selflessness.
CEO Strengths: Chairman & CEO Dominic Ng (since 1991) transformed the bank into one of the nation's most profitable; named American Banker "Banker of the Year."
Respect: Hires, develops, and promotes on merit; embraces varied ideas and perspectives.
Loved Culture: Pride in Ownership, Results-Driven Performance, an entrepreneurial mindset, accountability, and win-win relationships.
Benefits: Health plans, retirement savings, wellness programs, EAP, commuter reimbursement, tuition assistance.

In employees' words

“I love working at this company because I could find my career here… management trusts my decisions and supports me.”
— Verified employee

“I have learned many different things in a banking role, and I'm so proud to be a part of the EWB team.”
— Verified employee

Best Practice Institute

Best Practice Institute is the research organization behind Most Loved Workplace® certification, the SPARK Model, the Love of Workplace Index®, and The Workplace Report.

The Workplace Report

The Workplace Report is BPI's original workplace culture research and editorial briefing series for CEOs, CHROs, people leaders, talent leaders, and employer-brand teams. It turns BPI's 25 years of research, Most Loved Workplace® certification data, SPARK findings, and current workforce signals into practical analysis leaders can use.

The report format includes executive summaries, research-backed articles, company examples, methodology notes, and practical implications for retention, hiring, culture, leadership, and employee experience. New research and analysis is published on an ongoing editorial cadence at /workplace-report.