Nicklaus Children's Health System

Hospital & Health Care · Miami, FL · 4,700 employees · Led by Matthew A. Love, CEO

Certifications

27 recognitions across 5 years (2022–2026)

SPARK benchmark

Validated scores publishing when the 2026 research cycle closes

The Story

Why Nicklaus Children's Health System is Most Loved

For more than 75 years, Nicklaus Children's Health System has been a beacon of hope for children and families across Florida, South Florida's #1 nonprofit, freestanding specialty hospital exclusively for children, anchoring a 474-bed system of 35+ outpatient locations. Values: CREATE (Collaboration, Responsibility, Empowerment, Advocacy, Transformation, Empathy).

Positive Vision: The “Focus on Us” strategic pillar makes caring for one another as central as patient care; 2,000+ learners used development offerings in 2023.
Alignment of Values: CREATE values taught in iCREATE Way sessions and embedded into 50% of every employee's evaluation.
CEO Strengths: Matthew A. Love puts patients and families first and stays close through monthly “Chat with Matt” sessions, town halls, and rounding.
Company Respect: Executive rounding, annual engagement surveys, and shared-governance nursing models give all employees a voice.
Loved Culture: Employee-run committees and a rapid-cycle improvement initiative ($85M+ saved since 2022); Success Sharing program.
Benefits: Total Rewards statements, triennial market comp reviews plus merit increases, Success Sharing (~$10M in employee bonuses in 2025), $685K+ milestone recognition for 793 employees.

In employees' words

“I love working for this company because we get to serve our children for a better outcome…”
— Verified employee

“The mission is wonderful. The values are great. I love my team.”
— Verified employee

“Great Benefits. We serve children. It's my second home.”
— Verified employee

Open roles at Nicklaus Children's Health System

Explore current openings on Nicklaus Children's Health System's careers page.

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Best Practice Institute

Best Practice Institute is the research organization behind Most Loved Workplace® certification, the SPARK Model, the Love of Workplace Index®, and The Workplace Report.

The Workplace Report

The Workplace Report is BPI's original workplace culture research and editorial briefing series for CEOs, CHROs, people leaders, talent leaders, and employer-brand teams. It turns BPI's 25 years of research, Most Loved Workplace® certification data, SPARK findings, and current workforce signals into practical analysis leaders can use.

The report format includes executive summaries, research-backed articles, company examples, methodology notes, and practical implications for retention, hiring, culture, leadership, and employee experience. New research and analysis is published on an ongoing editorial cadence at /workplace-report.