
America's Most Loved Workplaces® 2026
Starwood Hotels
Hospitality · Miami, FL · 3,000+ employees · Led by Raul Leal, CEO
Certifications
3 across 2 years (2025–2026)
SPARK benchmark
Validated scores publishing when the 2026 research cycle closes
The Story
Why Starwood Hotels is Most Loved
Starwood Hotels trailblazes luxury hospitality through nature-inspired design and sustainability, with a portfolio including 1 Hotels, Baccarat Hotels, Treehouse Hotels, and the SH Collection.
- Positive Vision
- A clear growth trajectory and confidence in the company's direction, investing in hospitality innovation and team-member development.
- Values
- A people-first approach; core values of service, innovation, and care mirror employees' own.
- CEO Strengths
- The leader lives the values, respects team members, and builds systemic collaboration.
- Respect
- Intentional dignity and inclusivity, recognition programs, transparent feedback, and a focus on wellbeing.
- Loved Culture
- Respect and collaboration paired with a compelling vision; team members feel emotionally connected, valued, and inspired.