What is the main challenge in training HR managers in a large global organization?

The primary challenge is effectively training thousands of HR managers on new practices and mindsets when they are spread across the globe, making in-person training impossible due to cost and travel constraints.

What is the most significant goal of this large-scale HR training?

Beyond technical skills, the most significant goal is to create a shift in the fundamental role and mindset of the HR managers to align with new People Practices philosophies.

Why is digital technology essential for global manager training?

Digital technology is the only feasible way to deliver training to a large and geographically dispersed population, enabling organizations to impact mindset and behavior at scale without the need for travel.

How did BPI research this training problem?

BPI analyzed five multinational, blue-chip organizations that used digital technology to successfully change mindset and behavior in large, geographically dispersed populations of 4,000 or more.

Global Manager Training for Mindset & Behavior Change

The Challenge of Global HR Transformation

For major multinational organizations, implementing new People Practices requires training thousands of HR managers distributed across the globe. The sheer scale and geographic disparity of this workforce present a significant logistical and financial challenge.

Traditional face-to-face training is often not a viable solution due to prohibitive travel and accommodation costs, making it necessary to find alternative methods for large-scale development.

Core Objectives: Beyond Technical Skills

The goal of this training extends beyond simply understanding the technical details of new systems. The key objectives include:

Philosophical Understanding: Ensuring managers grasp the core philosophies behind the new People Practices.
System Implementation: Providing the technical knowledge required to use new systems effectively.
Mindset & Role Shift: Most importantly, facilitating a fundamental shift in the role and mindset of the HR manager to align with new organizational expectations.

Researching Effective Digital Solutions

To address the challenge of scalable training, BPI has researched how leading organizations are leveraging technology. This report analyzes five multinational, blue-chip companies that have successfully used digital tools to drive mindset and behavioral change across large, dispersed populations.

Guiding Research Question

The central question this research seeks to answer is:

What design methodologies and/or technologies have been used to effectively impact mindset and behavior change for large-scale (4,000+), geographically dispersed populations?

Best Practice Institute

Best Practice Institute is the research organization behind Most Loved Workplace® certification, the SPARK Model, the Love of Workplace Index™ (LOWI™), and The Workplace Report.

The Workplace Report

The Workplace Report is BPI's original workplace culture research and editorial briefing series for CEOs, CHROs, people leaders, talent leaders, and employer-brand teams. It turns BPI's 25 years of research, Most Loved Workplace® certification data, SPARK findings, and current workforce signals into practical analysis leaders can use.

The report format includes executive summaries, research-backed articles, company examples, methodology notes, and practical implications for retention, hiring, culture, leadership, and employee experience. New research and analysis is published on an ongoing editorial cadence at /workplace-report.

Learning Development Systems for Managers Across Global Organization