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    Privacy By Design

    By Ann Cavoukian

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    Our Commitment to Your Privacy

    This Privacy Policy outlines the privacy terms for the Best Practice Institute (BPI) website, www.bestpracticeinstitute.org. It explains what Personally Identifiable Information (PII) we may collect, how it may be shared, and how you can manage our use of your information. We are committed to the security and privacy of all our users and will work to ensure you have a safe online experience.

    Key Terms

    • Personally Identifiable Information (PII): Non-public information that identifies you, such as your name, address, phone number, or credit card details, which we obtain to provide our services.
    • Non-Personal Information (NPI): Information that is not personally identifiable, which we automatically collect when you visit our website (e.g., IP address, browser type).
    • User: A collective term for any Visitor (someone browsing the site) or Member (a Learner or Expert registered to use our service).

    Information We Collect

    You can visit our website without revealing any PII. However, to use our services as a Learner or Expert, you will need to provide it.

    Personally Identifiable Information (PII)

    We receive and store PII that you provide when you become a Member, contact us via email, or acquire our services. This may include your name, address, and phone number. You have the choice in deciding whether or not to provide this information to us.

    Non-Personal Information (NPI)

    We may receive and store certain NPI, such as your IP address and browser type, whenever you interact with our website. We analyze this data for trends and statistics to understand how our website is used.

    How We Use and Share Your Information

    We use the PII you provide for internal purposes, such as operating our services, analyzing statistics, and keeping you informed about updates.

    Sharing with Affiliates and Service Providers

    • Affiliates: We may work with affiliated companies that have products or services you may be interested in. We may provide your PII to them for marketing purposes. You can opt out of these communications.
    • Service Providers: To operate our business, we may use third-party services for tasks like credit card processing or website hosting. We may provide your PII to these affiliates, but they are only authorized to use it as described in this policy.

    Legal Compliance and Business Transfers

    We may disclose your PII to comply with state and federal laws, assist law enforcement, or respond to a court order. In the event that BPI is sold or transferred, your PII would be transferred to the purchaser.

    Your Privacy Rights and Choices

    Accessing and Changing Your Information

    You can change your PII at any time using the facilities on our website. If you need assistance updating your information or removing yourself from mailing lists, please email us with your request.

    Opting Out of Information Sharing

    You can opt out of future disclosures of your information to unaffiliated third parties. This opt-out does not affect disclosures to our affiliates and service providers who help us run our business, disclosures required by law, or disclosures for promotions you choose to enter.

    Our Email Policy

    We comply with the federal CAN-SPAM Act. You can always opt out of receiving email correspondence from us or our affiliates. As email is not a secure communication form, we advise against including sensitive personal information in emails.

    Data Security and Technology

    Our Security Measures

    We have implemented encryption and authentication tools to protect your PII. When we collect PII, it is encrypted before it travels over the internet. We also use firewalls and secure routers to ensure your data is safe. However, we cannot fully guarantee the security of data transmitted online. We urge you to protect your password and log out of the website after use, especially on shared computers.

    Cookies and Web Beacons

    • Cookies: Our website may send a "cookie" to your computer to identify which areas of our site you have visited, allowing us to personalize your experience. We never place PII in cookies. You can disable cookies in your browser, but it may limit website functionality.
    • Web Beacons: We may use web beacons to collect NPI about your use of our website and emails. This allows us to statistically monitor how many people open our emails. We do not link this NPI to PII without your permission.

    Payment Processing

    We use third-party billing services for payments and have no control over them. We use commercially reasonable efforts to select services that use industry-standard encryption, but we are not responsible for any misuse of your payment source.

    Policy for Minors and Policy Updates

    Protecting Children's Privacy

    In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect PII from anyone under the age of 18. Our website is not designed for their use. If you are a parent and believe your child is using our website, please contact us. If we discover a child is accessing our website, we will delete their information immediately.

    Changes to This Policy

    We may update this Privacy Policy to reflect changes in laws or our business practices. We will notify users by posting a notice on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

    This policy was last updated on February 7, 2016. '''

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    Best Practice Institute

    Best Practice Institute is the research organization behind Most Loved Workplace® certification, the SPARK Model, the Love of Workplace Index™ (LOWI™), and The Workplace Report.

    The Workplace Report

    The Workplace Report is BPI's original workplace culture research and editorial briefing series for CEOs, CHROs, people leaders, talent leaders, and employer-brand teams. It turns BPI's 25 years of research, Most Loved Workplace® certification data, SPARK findings, and current workforce signals into practical analysis leaders can use.

    The report format includes executive summaries, research-backed articles, company examples, methodology notes, and practical implications for retention, hiring, culture, leadership, and employee experience. New research and analysis is published on an ongoing editorial cadence at /workplace-report.