Our Commitment to Your Privacy
This Privacy Policy outlines the privacy practices for our website, www.bestpracticeinstitute.org, as owned and operated by Best Practice Institute, Inc. (BPI). It details our commitment to the security and privacy of our customers and compliance with the General Data Protection Regulation (GDPR). We take your privacy seriously and aim to ensure a secure and enjoyable online experience by providing sufficient protection and supervision of the Personally Identifiable Information (PII) you share with us.
This policy was last updated on May 24, 2018.
Key Definitions
- Personally Identifiable Information (PII): Non-public information that is personally identifiable to you, such as your name, address, phone number, and credit card information, which we obtain to provide you with products and services.
- Non-Personal Information (NPI): Information that is not personally identifiable, which we automatically collect when you access our website, such as your IP address or browser type.
- User: A collective term for a "Visitor" (someone browsing the site) or a "Member" (a "Learner" or "Expert" registered to use our Service).
- Service: The community environment BPI provides for Learners and Experts to interact for educational purposes.
- Content: All text, information, graphics, audio, video, and data offered through our website.
Information We Collect
Personally Identifiable Information (PII)
You can visit our website without revealing PII. However, we receive and store PII that you provide when you register as a Member, send us an email, or otherwise use our Service. The decision to provide PII is yours. We may also collect PII you submit about other people, such as a referral.
Non-Personal Information (NPI)
We may receive and store certain NPI (e.g., IP address, browser type) when you interact with our website. This data is analyzed for trends and statistics to understand how people use our site.
How We Use Your Information
Your PII is used for our internal purposes to deliver and improve our Service, analyze statistics and demographics, and keep you informed about our offerings.
Information Sharing
- Affiliates: We may work with affiliates who may have products or services of interest to you. We may provide your PII to them for marketing purposes, but you can opt out of these communications.
- Service Providers: To provide our Service, we may share your PII with affiliates who perform contracted services, such as payment processing or website hosting. These affiliates are only authorized to use your PII as described in this policy.
- Legal Compliance: We may disclose PII to comply with state and federal laws, assist law enforcement, or respond to a court order. In such cases, the information is provided for legal purposes only, not marketing.
- Business Transfers: If BPI were sold or transferred, your PII would be transferred to the new owner.
Your Data Rights and Choices
Accessing and Changing Your Information
You can change your PII at any time through your account on our website. Please contact us if you need assistance updating your information or removing yourself from our mailing lists.
Opting Out of Information Sharing
You can opt out of future disclosures of your information to unaffiliated third parties for marketing. This opt-out does not affect disclosures permitted by law, such as to our service providers, for legal compliance, or to fulfill your requests.
Email Policy (CAN-SPAM)
We and our affiliates comply with the CAN-SPAM Act. You can always opt out of receiving further email correspondence. As email is not always secure, we advise against including sensitive personal information in emails to us.
Data Security and Technology
Our Security Policy
We use sophisticated encryption and authentication tools to protect your PII. When we collect PII, it is encrypted before it travels over the Internet. We also use firewalls and secure routers to safeguard your data. However, we cannot fully guarantee the security of data transmitted over the Internet. We urge you to protect your password and log out after using our website, especially on a shared computer.
Payment Sources
We use third-party billing services for payments. While we use commercially reasonable efforts to select services that use industry-standard encryption, we have no control over them and are not responsible for any misuse of your payment source.
Cookies and Web Beacons
- Cookies: Our website may send a "cookie" (a small piece of data) to your computer to help us personalize your experience. Cookies do not contain PII and can be disabled in your browser, though doing so may limit website functionality.
- Web Beacons: We may use web beacons to collect NPI about your use of our website and newsletters. This allows us to statistically monitor how many people open our emails. We do not link this NPI to PII without your permission.
Other Policies
Links to Other Websites
Our website may contain links to sites not under our control. These sites have their own privacy policies, and we are not responsible for them. Accessing these external sites is at your own risk.
Protecting Children’s Privacy
We comply with the Children’s Online Privacy Protection Act (COPPA). Our website is not designed for anyone under 18, and we do not knowingly collect PII from a child. If you believe your child is using our website, please contact us.
Policy Updates
We may modify this Privacy Policy to reflect changes in laws or our business practices. We will post a notice on our website and update the "Last Updated" date at the top of this policy. Changes are effective as of that date.
Questions About Our Policy?
If you have any questions, please contact us using the "Contact Us" form on our website.