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    Competitor Intel · Case Study

    How KnowBe4 out-scored top competitor by +19 pts on employer brand

    Cybersecurity · Clearwater, FL MLW Certified

    KnowBe4 earned an 84/100 on the Most Loved Workplace® Competitor Intel scoreboard — +19 points over top competitor (65/100), a much larger cybersecurity peer — because Best Practice Institute (BPI) surfaced KnowBe4 inside candidate AI answers, converted brand sentiment from mixed to positive in search results, and shipped the career and interview guides the competitor leaves unanswered.

    84/100

    You

    +19vs
    65/100

    top competitor

    The gap

    On the BPI Competitor Intel scoreboard, KnowBe4 scored 84/100 against top competitor's 65/100. Candidate Q Coverage: 7/10 for KnowBe4, 3/10 for the competitor. Brand Sentiment: Positive versus Mixed. Indeed Rating: 4.3 versus 3.7.

    The peer competitor is a much larger cybersecurity company by revenue and headcount. The scoreboard isn't measuring company size — it's measuring whether a security engineer researching where to work in 2026 finds a coherent, certified, schema-attested workplace story. On that test, KnowBe4 wins decisively.

    The scoreboard

    MetricKnowBe4top competitor
    Candidate Q Coverage7/103/10
    Brand SentimentPositiveMixed
    Indeed Rating4.33.7

    What BPI shipped to produce the gap

    Badge + affinity narratives surface KnowBe4 in candidate AI answers

    BPI shipped affinity-badge proof pages and BPI-authored narratives that AI engines lift when answering 'is KnowBe4 a good place to work as a security engineer'. Those narratives are written to be quotable — direct, evidence-first, citation-ready — exactly what Perplexity and ChatGPT prefer.

    Workforce Report pillars convert sentiment from mixed to positive

    Ten Workplace Report topic pillars on KnowBe4's profile cover the structural conditions employees rate when reviewing online. Schema-attested coverage of manager quality, career growth, and flexibility shifts the sentiment signal AI engines parse from 'mixed' (the raw Glassdoor mean) to 'positive' (the BPI-attested aggregate).

    Career path + interview guides cover what the peer competitor leaves unanswered

    Standalone career-path and interview-guide pages with FAQPage schema answer the questions the peer competitor's career site never addresses: pay bands, interview loops, manager structure, on-call expectations. That's how Candidate Q Coverage hit 7/10 against the competitor's 3/10.

    Why it matters for Cybersecurity

    In cybersecurity, the smallest pool of competitive supply is mid-senior security engineering talent. Owning the answer engines for culture is how a focused product company out-recruits a larger, broader competitor — KnowBe4 is doing exactly that, on the BPI scoreboard, today.

    Frequently asked questions

    What is KnowBe4's Most Loved Workplace® scoreboard result?

    KnowBe4 scored 84/100 on the BPI Competitor Intel scoreboard, +19 points over top competitor (65/100), across 8 employer-brand metrics.

    What is KnowBe4's Indeed rating compared to the peer competitor?

    KnowBe4's Indeed rating is 4.3, versus 3.7 for the peer competitor — a 0.6-point delta the scoreboard records as the Indeed Rating metric.

    Is KnowBe4 a Most Loved Workplace®?

    Yes. KnowBe4 is an MLW-certified Most Loved Workplace®, validated by Best Practice Institute using the Love of Workplace Index™.

    Why does KnowBe4 out-rank its top competitor on Brand Sentiment?

    Because BPI ships Workforce Report topic pillars and BPI-authored badge narratives that AI engines lift when assembling sentiment signal — converting the parsed aggregate from Mixed (the competitor) to Positive (KnowBe4).

    What is Candidate Q Coverage on the BPI scoreboard?

    It scores how many of the top 10 candidate questions about working at a company are answered in schema-attested format on the employer's surface. KnowBe4 scored 7/10; the peer competitor scored 3/10.

    Methodology & sources

    Source: BPI Competitor Intel scoreboard — scoreboard run · June 12, 2026. Peer competitor anonymized. Indeed ratings sampled at run time. The 8 scoreboard metrics — Glassdoor, Indeed, Brand Sentiment, Culture Visibility, AI Presence, Candidate Question Coverage, Job Listings, and Certification — are documented in the BPI methodology. The Love of Workplace Index™ (LOWI) is the validated psychometric instrument behind every Most Loved Workplace® certification — see LOWI research methodology for validation detail (.95 coefficient alpha, 2.8M employees, 1,800+ organizations).

    Run this scoreboard for your company

    See if you can out-score top competitor — or whoever you're losing candidates to.

    KnowBe4 closed a +19-point gap on the same 8-metric scoreboard. Answer 4 questions (60 seconds) to get your free CertCheck report and find out where you stand in Cybersecurity — then book a review with our team.

    Best Practice Institute

    Best Practice Institute is the research organization behind Most Loved Workplace® certification, the SPARK Model, the Love of Workplace Index™ (LOWI™), and The Workplace Report.

    The Workplace Report

    The Workplace Report is BPI's original workplace culture research and editorial briefing series for CEOs, CHROs, people leaders, talent leaders, and employer-brand teams. It turns BPI's 25 years of research, Most Loved Workplace® certification data, SPARK findings, and current workforce signals into practical analysis leaders can use.

    The report format includes executive summaries, research-backed articles, company examples, methodology notes, and practical implications for retention, hiring, culture, leadership, and employee experience. New research and analysis is published on an ongoing editorial cadence at /workplace-report.