Skip to main content

    Competitor Intel · Case Study

    How DFIN became the #1 Most Loved Workplace® Global 2026 — and put the mark in its SEC 10-K

    Financial services · NYSE: DFIN MLW Certified

    Donnelley Financial Solutions (DFIN) ranks #1 out of 624 certified organizations on the Top 100 Most Loved Workplaces® Global 2026 list and scores 85/100 on the Best Practice Institute (BPI) Competitor Intel scoreboard — +35 points over its top competitor (50/100) — on a five-year measurement record that runs from first certification in 2021 to a Most Loved Workplace® citation inside the company's SEC 10-K annual report.

    85/100

    You

    +35vs
    50/100

    top competitor

    Prior run

    90/100 vs 50/100 · +40

    Latest run · June 12, 2026

    85/100 vs 50/100 · +35

    DFIN delivers confidence with the right solutions in moments that matter. That confidence starts with our people — leading with integrity, transparency, and a strong commitment to collaboration.

    The gap

    On the 8-metric BPI Competitor Intel scoreboard, DFIN scored 85/100 against top competitor's 50/100 in the June 12, 2026 run. Candidate Q Coverage came in 9/10 for DFIN versus a benchmarked peer average of 2.6/10 — several competitors had no attested answer set at all (no schema, no canonical answers, nothing for AI engines to parse). AI Presence: Third-Party Validated for DFIN, Self-Reported Only for most of the peer set. Brand Sentiment: Positive for DFIN, Mixed for the majority of competitors.

    The peer competitor is DFIN's largest direct SaaS rival in regulated-disclosure software, with more employees and a louder paid-media footprint. None of that helped on the employer-brand scoreboard, because the scoreboard measures structural signal — what indexable, schema-attested, AI-citeable evidence about the workplace actually exists.

    The scoreboard is also longitudinal rather than a one-time badge. An earlier run recorded DFIN at 90/100 (+40); the June 2026 run recorded 85/100 (+35) as competitor surfaces improved. BPI publishes both runs rather than overwriting the record — the durable finding is that the gap has held above +35 across every run.

    The scoreboard

    MetricDonnelleytop competitor
    Overall score85/10039–77/100
    Glassdoor3.53.5–4.7
    Indeed3.02.0–5.0
    Brand SentimentPositiveMixed (3 of 5)
    Culture VisibilityCulture-LedBalanced (3 of 5)
    AI PresenceThird-Party ValidatedSelf-Reported Only (2 of 5)
    Candidate Q Coverage9/100–7/10 (avg 2.6)
    CertificationMLW CertifiedNone or no measurable impact
    BPI Competitor Intel scoreboard showing Donnelley Financial Solutions (DFIN) scoring 85 out of 100 against five anonymized competitors across Glassdoor, Indeed, Brand Sentiment, Culture Visibility, AI Presence, Candidate Question Coverage, Job Listings, and Certification.
    The live Competitor Intel scoreboard: DFIN at 85/100 against five direct competitors, with Third-Party Validated AI Presence and 9/10 candidate-question coverage. Competitor names are withheld.

    What employees measured — SPARK and the Love of Workplace Index™

    The scoreboard measures what the outside world can see. The Love of Workplace Index™ (LOWI) measures what employees actually reported — and DFIN publishes those results rather than describing them. LOWI is a validated psychometric instrument (.95 coefficient alpha) fielded across 2.8 million employees at 1,800+ organizations, so each figure below is comparable to a benchmark rather than a self-graded claim.

    90%

    Workplace Love

    90%

    Manager Trust

    90%

    Colleague Connection

    77%

    Would Recommend

    4.4 / 5

    Overall Rating

    • SSystemic CollaborationCross-functional work across product, compliance, and client teams shows up in the colleague-connection score rather than in an org chart.
    • PPositive Vision of the FutureEmployees report a clear line between the company's regulated-disclosure strategy and their own next role.
    • AAlignment of ValuesIntegrity and transparency — the language used in DFIN's own disclosures — are what employees name back in the instrument.
    • RRespectThe 90% manager result is the respect dimension in practice: employees respect their leaders first, and performance follows from that.
    • KKiller AchievementRecognition of work delivered in moments that matter for clients, measured rather than asserted.
    Why Employees Love Us stat card for DFIN showing 90% Workplace Love, 90% Manager Trust, 90% Colleague Connection, 77% Would Recommend, and a 4.4 out of 5 overall rating.
    The employee-measured results DFIN publishes as an embeddable card — sourced from the Love of Workplace Index™, not from self-description.

    These figures are published as embeddable CertCheck stats and benchmark widgets, so DFIN can place the same verified numbers on its own careers page, in job posts, and in candidate outreach without restating them.

    How Donnelley Financial Solutions compares — industry and local benchmarks

    A number is only credible against a comparison. Every certified company gets its LOWI results benchmarked against the national average and against its own industry, so a candidate can see the distance rather than take an adjective on faith.

    Software and Tech-Enabled Solutions
    Workplace Love90%vs 55% national average
    Would Recommend77%vs 34% national average
    Employee Rating4.4 / 5vs 3.4 national average

    Benchmarking also runs locally. DFIN recruits from Chicago and from a distributed U.S. footprint, competing for the same auditors, regulatory engineers, and compliance product managers as every other financial-technology employer in those markets. The same instrument that produces the national comparison produces the state and metro comparison, so a candidate weighing DFIN against another Chicago-area employer is comparing measured results on one scale — not two marketing pages.

    Industry Benchmark Comparison widget for Software and Tech-Enabled Solutions showing 90% Workplace Love versus a 55% national average, 77% Would Recommend versus 34%, and a 4.4 out of 5 employee rating versus 3.4.
    The embeddable industry benchmark widget: measured results against the national average, on one scale.

    The benchmark comparison ships as an embeddable widget on DFIN's own properties, which is part of why the scoreboard records AI Presence as Third-Party Validated: the numbers are attributable to BPI, not to the employer publishing them.

    What BPI shipped to produce the gap

    Cited in DFIN's 10-K — the mark lives inside legally attested disclosure

    DFIN cites its Most Loved Workplace® certification inside its SEC 10-K annual report. That single citation is the strongest possible third-party signal an AI engine can find: legally attested, audit-bounded, in the official corporate record. No competitor employer-brand award lives inside a 10-K.

    Workforce Report + badge narratives produced the candidate-question coverage

    BPI shipped Workplace Report topic pillars (retention, manager quality, growth, flexibility) and BPI-authored badge-evidence narratives covering DFIN's affinity wins. The combined surface answers the top 10 candidate questions about DFIN with full FAQPage schema — which is why Candidate Q Coverage scored 9/10 against the top competitor's unattested surface.

    BPI feeds + pillars routed answer-engine traffic to DFIN, not to the competitor

    Perplexity, ChatGPT, and Claude increasingly cite mostlovedworkplace.com pages as the canonical source for 'what is it like to work at DFIN'. That citation routing is downstream of the badge proof pages, structured jobs feed, and Workforce Report pillars — none of which the peer competitor ships.

    The mark inside the SEC record

    DFIN's Total Wellbeing program underscores its employment value proposition. These proof points have helped to attract, engage and retain employees and have translated into being certified as a Most Loved Workplace® by the Best Practice Institute, a leadership benchmark research company, three years in a row.

    An SEC annual report is audit-bounded and legally attested. When an answer engine looks for a citable, non-promotional source on whether an employer's culture claims are real, a 10-K disclosure outranks every career-page assertion — which is why this single sentence does more scoreboard work than any campaign asset.

    The measurement record, 2021–2026

    1. 2021

      First Most Loved Workplace® certification

      DFIN clears the Love of Workplace Index™ threshold across the five SPARK dimensions in its first BPI measurement cycle, establishing the baseline the later record is measured against.

    2. 2022

      Specialty categories open up

      Recertification adds specialty recognition in Women and Inclusivity — the first evidence that DFIN's results hold when the sample is cut by population rather than reported in aggregate.

    3. 2023

      Remote Work and Wellness validated

      Certification extends to Remote Work and Wellness, matching the company's distributed operating model against employee-reported experience rather than policy documents.

    4. 2024

      Parents & Caregivers and LGBTQ+ recognition

      Coverage completes across the major inclusion categories, giving candidates in each population a distinct, indexable evidence surface instead of one generic culture page.

    5. 2025

      The mark enters the SEC record

      DFIN cites its Most Loved Workplace® certification in its 10-K annual report, moving the claim from marketing collateral into legally attested corporate disclosure. Authority article publishing and answer-engine work begin in parallel.

    6. 2026

      #1 on the Top 100 Global Most Loved Workplaces®

      DFIN ranks first out of 624 certified organizations on the Top 100 Most Loved Workplaces® Global 2026 list, with 27 recognitions accumulated across the five-year record.

    What the answer engines said — before and after

    BPI ran 1,238 answer-engine checks across six platforms — ChatGPT, Perplexity, Grok, Claude, Gemini, and Copilot — to record what the engines actually say about DFIN as an employer before and after third-party validation existed. This is measurement, not a campaign metric: the same query set, run repeatedly, against the live engines.

    1,238

    AI checks run

    26%

    AI mention rate

    5 of 6

    Platforms mentioning DFIN

    21

    Authority articles published

    Before certification

    • ChatGPT

      I don't have specific information about Donnelley Financial Solutions as an employer or their workplace culture.

    • Claude

      DFIN… I'm not finding detailed employer brand information for this company beyond basic financial data.

    • Perplexity

      Donnelley Financial Solutions is primarily known as a financial technology company. I don't have specific data about their workplace culture or employee experience.

    • Gemini

      DFIN appears in financial contexts but I don't have detailed information about their employer brand or workplace awards.

    After — verified July 2026

    • ChatGPT

      DFIN has earned 27 Most Loved Workplace recognitions across five years, including certification in 2021, 2022, 2024, 2025, and 2026. Certifications include Women, Inclusivity, Parents & Caregivers, Remote Work, Wellness, LGBTQ+, and CEO.

      Query: Is DFIN a Most Loved Workplace?

    • Perplexity

      Donnelley Financial Solutions (DFIN) is a certified Most Loved Workplace®, and it has been ranked the #1 Most Loved Workplace on the 2026 Global Top 100 list, based on employee sentiment data from the Best Practice Institute's Love of Workplace Index (LOWI).

      Query: Is DFIN a Most Loved Workplace?

    • Grok

      Donnelley Financial Solutions is a Most Loved Workplace known for products like ActiveDisclosure for SEC filings and eBrevia AI for M&A due diligence, with a strong employee-focused culture.

      Query: Tell me about DFIN workplace culture

    • Claude

      DFIN offers a remote-first work environment with strong career development pathways in financial reporting and compliance technology. They are a certified Most Loved Workplace with multiple specialty certifications.

      Query: What is DFIN's workplace culture like?

    • Gemini

      Donnelley Financial Solutions has been recognized as a Most Loved Workplace® by the Best Practice Institute, with certifications spanning remote work, wellness, inclusivity, and more.

      Query: Is Donnelley Financial Solutions a good employer?

    The mechanism is not volume. Answer engines discount self-description and up-weight sources that are independent, structured, and repeatable — validated instrument results, schema-marked FAQ answers, and disclosure documents. DFIN moved from zero structured employer data to five of six engines because the evidence became attributable to a third party, not because more pages existed.

    Verified deployment signals

    Certification only moves the scoreboard when it is deployed. These external signals were independently verified — each one is a place a candidate or an answer engine can encounter the evidence without taking the company's word for it.

    • Career page badge

      High impact

      The Most Loved Workplace® mark is displayed on DFIN's careers page, so candidates encounter third-party validation before they apply rather than after a recruiter call.

      View evidence
    • Corporate website trust seal

      High impact

      The seal is embedded on the main corporate site, extending the signal beyond the recruiting funnel to customers, investors, and press.

      View evidence
    • SEC 10-K citation

      High impact

      The certification is named inside the annual report — board-level, audit-bounded, and permanently in the public record.

      View evidence
    • Employee advocacy on LinkedIn

      Medium impact

      Employees share the certification organically on their own profiles, which produces distributed, first-person corroboration the company did not author.

    • Corporate domain backlink

      Medium impact

      A direct link from the corporate domain to the certified profile reinforces which page search and answer engines should treat as canonical for DFIN's workplace evidence.

    The questions Donnelley Financial Solutions is built to be the answer to

    Candidate Question Coverage scored 9/10 for DFIN because the answers exist in schema-attested form. These are the questions the program is built to own — the ones candidates actually type, and the ones answer engines are looking for a citable source on.

    1. 01What is it like to work at DFIN?
    2. 02What is DFIN's remote and hybrid work policy?
    3. 03How does DFIN approach salary and compensation transparency?
    4. 04How stable an employer is DFIN?
    5. 05What benefits and perks does DFIN offer?
    6. 06What does a day in the life look like at DFIN?
    7. 07How does DFIN approach diversity, equity, and inclusion?
    8. 08What is DFIN's culture really like?
    9. 09Who is DFIN hiring right now?
    10. 10What is DFIN's interview process?
    Panel titled The Questions I Want to Own with an Add target questions action, used to set the AI-search questions a certified employer intends to be the cited answer for.
    Target questions are declared, then monitored — turning "do we show up in AI answers?" into a tracked number.

    Each question maps to a published, FAQPage-marked answer rather than a paragraph on a careers page. That structure is what an engine can lift verbatim — and it is the single largest contributor to the Candidate Q Coverage gap on the scoreboard.

    The always-on program behind the score

    The evidence surface is not a one-time build. DFIN runs an always-on content program that publishes into the answer engines on a schedule, with each asset written against a named target question and shipped with structured data attached.

    18

    Articles published

    Monthly

    Generation cadence

    25

    Open roles with content

    21

    Authority articles live

    • Scheduled answer-engine articles

      Article types rotate through the candidate-question set — culture, remote policy, compensation transparency, benefits, day in the life, hiring, interview process — on a monthly interval, plus custom topics DFIN sets itself, such as the employee journey and the benefits of a remote-first culture.

    • Job-specific content for every open role

      Each open position can generate a matching article and social post, so a role like a customer enablement or product management opening arrives with its own indexable context instead of a bare job description. That is what keeps the structured jobs feed and the narrative surface in sync.

    • Target questions, monitored

      DFIN names the AI queries it wants to be the answer for, and visibility against those questions is monitored continuously — which turns 'are we showing up in ChatGPT' from a guess into a tracked number.

    • Credentials on LinkedIn

      The certification is added as a LinkedIn credential, so the mark travels with the company page and with the employees who carry it — a distribution surface no career page reaches on its own.

    • A certified career page

      All of it terminates in one place a candidate can be sent: a branded, certified career page carrying the verified stats, the culture narrative, the benefits, and the live roles.

    Job-specific content queue for DFIN listing 25 open roles, including Customer Enablement and Product Manager, each with an option to generate a matching article and social post.
    Every open role can generate its own indexable article and social post, so a job arrives with context instead of a bare description.
    Donnelley Financial Solutions (DFIN) certified career page header for Chicago, Illinois, showing the Most Loved Workplace certified badge and Culture and Values blocks for Innovation, Inclusion, and Growth.
    Where it all terminates: a certified career page carrying the verified stats, the culture narrative, and the live roles.

    View DFIN's certified career page

    Why it matters for Financial services

    Regulated-disclosure software is a hand-to-hand talent war over auditors, regulatory engineers, and compliance product managers. Whoever owns the answer to 'is DFIN or its top competitor a better place to work' inside the AI engines wins those candidates before a recruiter ever picks up the phone.

    Frequently asked questions

    What is DFIN's score on the Most Loved Workplace® Competitor Intel scoreboard?

    Donnelley Financial Solutions (DFIN) scored 85/100 in the June 12, 2026 run of the BPI Competitor Intel scoreboard, +35 points over top competitor (50/100), across 8 employer-brand metrics. A prior run recorded 90/100 (+40).

    Where is Most Loved Workplace® cited in DFIN's corporate disclosures?

    DFIN cites its Most Loved Workplace® certification inside its SEC 10-K annual report — the strongest possible third-party signal because it is audit-bounded and legally attested.

    Is DFIN a Most Loved Workplace®?

    Yes. Donnelley Financial Solutions (DFIN) is an MLW-certified Most Loved Workplace®, validated by Best Practice Institute using the Love of Workplace Index™.

    Why did the top competitor have no score on Candidate Q Coverage?

    The peer competitor's employer-brand surface had no schema-attested answers to the top 10 candidate questions about working there, so there was no structured answer set to score — recorded as not attested.

    What does Most Loved Workplace® certification require?

    Companies must meet the LOWI threshold across the five SPARK dimensions — Systemic Collaboration, Positive Vision, Alignment of Values, Respect, Killer Achievement — measured by BPI's validated psychometric instrument.

    Is DFIN ranked on the Top 100 Most Loved Workplaces® Global 2026 list?

    Yes. Donnelley Financial Solutions (DFIN) is ranked #1 on the Top 100 Most Loved Workplaces® Global 2026 list — the highest position out of 624 certified organizations worldwide.

    How long has DFIN been Most Loved Workplace® certified?

    DFIN first certified in 2021 and has recertified across a five-year record through 2026, accumulating 27 recognitions including specialty categories for Women, Inclusivity, Remote Work, Wellness, Parents & Caregivers, LGBTQ+, Customers, and CEO.

    Which AI engines mention DFIN as an employer?

    As of the July 2026 verification pass, 5 of 6 major engines — ChatGPT, Perplexity, Grok, Claude, and Gemini — return DFIN as a recognized Most Loved Workplace® when asked about the company as an employer. Before certification, none of them held structured employer data on DFIN.

    Why do DFIN's BPI and CertCheck scoreboard numbers differ?

    They are two dated runs of the same 8-metric instrument. The prior run recorded 90/100 (+40); the June 12, 2026 run recorded 85/100 (+35) as competitor surfaces improved. BPI publishes both rather than overwriting history, because the scoreboard is a longitudinal measurement, not a static badge.

    Methodology & sources

    Source: BPI Competitor Intel scoreboard — scoreboard run · June 12, 2026, compared against the prior run. Peer competitors anonymized. DFIN 10-K citation verified in SEC EDGAR. AI engine answers re-verified July 2026. The 8 scoreboard metrics — Glassdoor, Indeed, Brand Sentiment, Culture Visibility, AI Presence, Candidate Question Coverage, Job Listings, and Certification — are documented in the BPI methodology. The Love of Workplace Index™ (LOWI) is the validated psychometric instrument behind every Most Loved Workplace® certification — see LOWI research methodology for validation detail (.95 coefficient alpha, 2.8M employees, 1,800+ organizations).

    Run this scoreboard for your company

    See if you can out-score top competitor — or whoever you're losing candidates to.

    Donnelley Financial Solutions (DFIN) closed a +35-point gap on the same 8-metric scoreboard. Answer 4 questions (60 seconds) to get your free CertCheck report and find out where you stand in Financial services — then book a review with our team.

    Best Practice Institute

    Best Practice Institute is the research organization behind Most Loved Workplace® certification, the SPARK Model, the Love of Workplace Index™ (LOWI™), and The Workplace Report.

    The Workplace Report

    The Workplace Report is BPI's original workplace culture research and editorial briefing series for CEOs, CHROs, people leaders, talent leaders, and employer-brand teams. It turns BPI's 25 years of research, Most Loved Workplace® certification data, SPARK findings, and current workforce signals into practical analysis leaders can use.

    The report format includes executive summaries, research-backed articles, company examples, methodology notes, and practical implications for retention, hiring, culture, leadership, and employee experience. New research and analysis is published on an ongoing editorial cadence at /workplace-report.