What is the Love of Workplace Index (LOWI)?

    The Love of Workplace Index™ (LOWI) is an employee sentiment survey developed by Best Practice Institute (BPI) and Louis Carter to measure how employees experience their workplace across the five SPARK dimensions.

    Unlike engagement or satisfaction surveys, which measure how employees feel at a moment in time, LOWI measures whether the conditions for sustained love of work exist inside the organization. It rests on five dimensions — the SPARK framework — Systemic Collaboration, Positive Vision for the Future, Alignment of Values, Respect, and Killer Achievement.

    LOWI combines scaled employee responses across the five SPARK dimensions with analysis of open-ended employee comments and benchmark scoring. It provides the employee-sentiment evidence used in the Most Loved Workplace® certification process.

    LOWI is administered to employees as a structured survey and analyzed using machine-learning-powered sentiment models that benchmark each organization against the validation pool of 10,000+ companies BPI has studied over 25 years. The output is not a single score but a diagnostic — a SPARK profile that shows where the organization is structurally strong and where it must intervene to retain its people.

    LOWI results help organizations understand how employees experience their workplace and where culture improvements may be needed.

    Read the full methodology

    BPI Methodology — SPARK Model & LOWI Validation

    Related research

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    Best Practice Institute

    Best Practice Institute is the research organization behind Most Loved Workplace® certification, the SPARK Model, the Love of Workplace Index™ (LOWI™), and The Workplace Report.

    The Workplace Report

    The Workplace Report is BPI's original workplace culture research and editorial briefing series for CEOs, CHROs, people leaders, talent leaders, and employer-brand teams. It turns BPI's 25 years of research, Most Loved Workplace® certification data, SPARK findings, and current workforce signals into practical analysis leaders can use.

    The report format includes executive summaries, research-backed articles, company examples, methodology notes, and practical implications for retention, hiring, culture, leadership, and employee experience. New research and analysis is published on an ongoing editorial cadence at /workplace-report.